Senior Business Analyst - Content Operations

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 93 countries around the globe. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com. Sr Business Analyst - Content Operations Content Operations is leading a Strategic Infrastructure Initiative to dramatically enhance its editorial processes and systems.  The Senior Business Analyst will work with knowledge and thought leaders throughout Content Operations to help define and document key editorial processes and systems requirements.  They will document these process workflows in software suitable for input to system requirement processes and will facilitate joint Content Operations/Content Technology requirements meetings.  They will be able to play leadership roles on projects and will be able to initiate and manage requirement discussions with limited leadership oversight.  The Senior Business Analyst will also work with training and documentation staff to assist in the creation of documentation during testing and implementation stages. Education (Minimum requirements) Four (4) year college degree in Business or Computer Science.  Other degrees will be considered if candidate has related experience.  Years industry experience 5 years experience required Minimum of 2-3 years as a Business Analyst. Experience working on process or system reengineering projects a plus. Required Knowledge and Skills Openness to new ideas.  Seeks out creative solutions. Strong written and verbal communication skills. Effective problem-solving and issue resolution capabilities. Strong organizational skills. Strong meeting facilitation skills. Exceptional interpersonal skills, especially the ability to work with others across organizational boundaries and levels. Demonstrated skills in authoring various types of documentation to represent requirements, including visual displays such as process flows Ability to elicit information by using such techniques as active listening, interviewing, and investigative questioning.  Ability to observe users while they are conducting tasks in order to define workflow processes.  Strong analytical skills including: logical thinking, objectivity, and the ability to breakdown complex concepts into manageable components. Modeling skills: provide a "common" language that helps an audience focus on key abstractions, enables design and communication, and enables analysis and problem solving. Proficient personal computer skills, experience with flowcharting software a plus Understanding of editorial process, legal content, and electronic publishing a plus Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success.  Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work. Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer. Company: Thomson Reuters Location: Minneapolis, MN Job Status Full Time, Employee Job Category: Business/Strategic Management Career Level: Experienced (Non-Manager)