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Senior Tech Writer / Trainer
| Details |
Country: USA
Location: District of Columbia-Washington/Metro Washington, DC 20004
Total applied: 17 |
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Senior Tech Writer / Trainer
Location: Washington, DC 20004 Employment Type: Full Time, Employee Objective: Develop training programs for technology projects. Primary course developer and part of a team of trainers. Design effective presentation formats, write, record, and maintain all types of training content including online Intranet tips, user guides, manuals (hard-copy and online) brochures, videos and web casts/pod casts. Effectively develop and communicate the best use of technology for users. Develop training programs that result in our employees being productive and excited about the next tip coming out of the training team.Duties/Responsibilities: Responsible for creating effective training programs and material that are accurate and easy for the non-technical user to understand and adopt as a best practice. Produce pages and screen shots that use the principles of good graphic design to achieve an attractive effect. Develop scripts for videos, web casts, and presentations. Edit video clips and use video/digital equipment. Work closely with technicians, engineers, developers, managers, directors, CIO and staff to ensure that the delivered product meets training program objectives and timelines. Promote the effective use of our systems and instill a desire to learn by marketing the programs. Maintain specialized knowledge and information in the computer/information technology area. Research and document the use of various software applications. Learn, follow, and improve user’s education and learning experience. Produce polished, professional, error free, properly-aligned numbered steps, bullets, text, page layouts and fonts in training material. Scope training projects and take them from conception to completion with minimal supervision. Adhere to existing styles and processes, and contribute towards improving them as necessary. Continuously become a subject matter expert on the best use of our systems. Tackle topics that are unfamiliar and analyze the information in order to create effective end user training programs and material. Constantly learn new software, specific to the Firm’s business and technology. Stand up training as required. Other duties as assigned.Qualifications: Minimum of one year of experience as a Technical Writer or training documentation. Excellent word processing skills and knowledge of the Microsoft Office Suite required. Strong communication, organizational, research, training, and interpersonal skills. Strong team player and able to work with all levels of Firm. Experience with video/web casting a plus. Knowledge of Internet tools, Adobe Acrobat Suite, Visio, Publisher, Camtasia (or related video production software) and multimedia processes a plus. Submission of technical writing samples are required. Webcast/podcast training sample a plus. B.S. degree in a Technical field, Communications, TV/Film/Video, English, Journalism or related field. Minimum 1 year of related experience. At Technisource, matching the right person with the right job has been our passion for 60 years. From the executive office to the production line, Technisource connects skilled, motivated employees with high-performance organizations to make the workplace work better. We help hundreds of large companies and small businesses secure the talent they need to be successful, and we’re a source of quality employment opportunities for more than 300,000 people nationwide each year. Spherion has been ranked as one of America’s Leading Companies by Forbes Magazine and also ranked as one of America’s Most Admired Companies by Fortune Magazine for six years. For immediate consideration please contact Heidi Nobie at 703-917-7800 x4010 or heidinobie@technisource.com . Contact: PLEASE E-MAIL RESUMES TO: Apply by Email
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