Director of Client Service-Human Capital Solutions

Company: Resources Global Professionals Location: Los Angeles, CA 90001 Status: Full Time, Employee Job Category: Human Resources Company: Resources Global Professionals Email: Apply by Email Reference Code: 1243780MBO Director of Client Service-Human Capital Solutions The Position The Director Client Service - Human Capital (HC) for the Los Angeles practice is responsible for the development of new business, and the management of existing clients, engagements and Associates. Responsibilities Develop and implement an effective business development strategy that: • Creates revenue by generating, closing, and managing project engagements and growing the HC practice. • Continues to develop new HC client business by pursuing business opportunities with strategic targets and cultivating relationships with existing clients resulting in the office achieving its growth objectives. • Continues to develop the strong relationships that have been established by the Client Service (CS) staff in other service lines. Work with the client and the CS staff to develop new opportunities • Conducts frequent marketing meetings with new clients as well as on-site meetings with the CS staff. • Troubleshoots client and Associate issues and relationships with the intention of developing and maintaining long-running engagements. • Maintains strong communication with the Associates assigned to client engagements, and meet with Associates at their client locations on an on-going basis. • Trains/coaches the CS staff and Associates to enhance overall business development effectiveness. • In conjunction with Resources’ other services lines, ensures all new business is consistent with the branding of the organization and the overall marketing direction of the office and will result in a profitable relationship for the firm. Develop, nurture and mine a solid network, including: • Actively participate in professional associations and business networking activities to build name recognition for Resources Global Professionals and identify new business contacts. • Organize and manage events with corporate and the region to showcase Resources’ abilities and values to potential markets. • Identify and develop relationships with channel partners; leverage these relationships to build new referrals and business opportunities. Professional Qualifications Minimum Requirements: • Senior-level human resources professional/practitioner with a minimum of 10 years of HR related work experience in such areas as recruitment, selection, benefits administration, compensation planning, HRIS, employee relations, performance management, training, manpower planning. • Previous consultative selling experience in a professional services firm. • Management skills selling professional-level services. • Track record of positive change in all positions held. • A large professional HR network in the Los Angeles area. Personal Characteristics • A high level of enthusiasm for building and maintaining the business and a capacity to creatively overcome obstacles. • Personal sense of urgency and proven business discretion. • Team player, one who thrives on working in a collegial environment. • Ability to prioritize multiple responsibilities/projects, and respond effectively and quickly to clients’ needs and issues. • Ability to negotiate and communicate complex concepts/business issues verbally and in writing to clients, associates and management. • Ability to network and build lasting relationships with executives at clients, in channel organizations, and in consulting/Big Four firms. Reporting The Director of Client Service - Human Capital reports to the local Office Managing Director. Compensation Resources Global Professionals offers an attractive compensation and benefits package that includes: competitive base salary, medical/dental, bonus incentive plan, 401(k), employee stock purchase plan, and stock options. The long-term success of this individual will only be limited by his/her performance. For this position, we do not offer relocation assistance. Contact Information Please indicate DCS-HC-Los Angeles on the subject line and email resume: To Apply for this position, email to: LAir@resources-us.com