Performance Manager -2nd Shift

RANDSTAD INHOUSE SERVICES MISSION STATEMENT . . .

-To provide superior service delivery through operational excellence.

-To distinguish RIS services by aligning our goals of efficiency and innovation with our clients' goals of achieving cost savings.

-To contribute to our clients' cost savings goals by equipping them
to produce the same output with less people by building and maintaining quality, client specific workforce pool.

-To retain the workforce pool to the point that improved individual performance and productivity eventually results in increased levels of output.


The primary duty of the Performance Manager is to ensure the overall success of the account by driving and maintaining associates, performance in both productivity and quality and executing the client strategic plan, maximizing profitability for Randstad Inhouse Services.

Duties and responsibilities:
1. Attend account implementation meetings daily at XX:00 AM
2.Troubleshoot client management workforce concerns
3.Work with the Account Manager to staff the client personnel requests & recruit as necessary.
4.Schedule personnel forecast meetings with Account Manager and client management
5.Work with Account Manager in associate orientations, policies, procedures, safety, job shadowing and assessment.
6.Perform training based on training matrix and standard operating procedures
7.Be primary communication contact with associates on all production and quality issues.
8.Perform on site risk management
9.Monitor arrival time and attendance of associates
10.Assure high quality payroll administration
11.Monitor associate work areas for safety & cleanliness
12.Monitor associate production efficiency & quality
13.Perform associate performance evaluations & reviews
14.Complete and fax daily performance & attendance data updates
15.Complete & submit all reports, forms, and requests as required
16.Update client specific procedures in the [Client]¿s operating procedures manual
17.Comply & conform to [Client's] operating procedures manual
18.Assure adequate & visible on-floor presence
19.Arrive on floor minimum of 15 minutes prior to shift start
20.Make final end-of-shift inspection of floor areas
21.Make prompt management decisions on people issues
22.Promptly & adequately communicate problems to Randstad Inhouse Services management.
23.Train line leads & hold accountable to latest job description and responsibilities
24.Revise and follow latest management plan of jobsite
25.Maintain and post productivity records at end of shift
26.Client specific responsibilities as communicated by client

* Bachelors Degree preferred. Bilingual (English/Spanish) preferred. Minimum 3 years warehouse management in production, kitting, measurements required. Microsoft Office, Oracle, WMS, SAP, Viaware.


When you join the Randstad team, you'll be part of a rich history of innovation. That means you can be assured that we're constantly striving to find new, better ways of working for you.
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