CNC Machine Tool Service and/or PC Service relating to Manufacturing Equipment

JOB SUMMARY FOR CNC MACHINE TOOL SERVICE ENGINEER

Performs field service function for Stone Machinery CNC Machine Tools and manufacturing equipment. Service work may include, but is not limited to, electronic troubleshooting, routine maintenance, mechanical repairs, modification, machine setup, or training of customer personnel.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

Travel to customer site to perform required tasks.

Understand map reading and directional understanding
 Be able to troubleshoot CNC Machine Tools and metalworking equipment and resolve a high percentage of mechanical, electrical, programming issues unassisted and the balance with technical phone support.
 Maintain a positive, professional relationship the with customer personnel.
 Document pertinent technical and customer information to facilitate the ongoing business relationship.
 Be proactive at learning new components and design principles as they are introduced.
While at customer site, proactively identify opportunities for sale of products that will enhance customer’s process/efficiency in the scope of the machinery.
 Train customer personnel in the preventive maintenance of the machinery.
 Responsible for complying with all safety policies and procedures.
 May be assigned related tasks and projects as required such as trade shows and open house setup.

COMPANY INFORMATION:

The person in this position has access to various reports and records, which are considered as being of a highly confidential and classified nature. None of this material or information may be divulged or passed on to any outside source by the employee either during or after employment with Stone Machinery.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Individual must have good mechanical and electrical background, preferably in a manufacturing or production area. Should have a basic knowledge of PLC and/or electronic controls.  Must be capable of reading blueprints, machine drawings, and electrical drawings. Has to be skilled in the use of a laptop computer and related software, variety of machine and hand tools, and must be willing to travel. (5-8 overnights per month)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Color blindness is acceptable, due to the wiring aspect of the position.

Key: Rarely - 1-5% of day, Occasionally - 6-33% of day, Frequently - 34-66% of day,
Continuously - 67-100% of day

 Sit up to  1 hour a day (10 hour work day).
 Stand up to 10 hours a day (10 hour work day).
 Walk up to 10 hours a day (10 hour work day).
 Bend/stoop frequently-drilling, tightening/installing bolts, and aligning parts.
Squat, kneel, or crouch frequently- drilling, tightening/installing bolts, and aligning parts.
 Crawl occasionally-assembling parts and putting in bolts.
 Climb step ladders frequently-carrying wrenches, parts, and bolts.
 Reach above shoulder level frequently-drilling, tightening/installing bolts, aligning parts, and installing cams.
 Push on drill 14 to 19 lbs. force (1 or 2 hands depending on position) continuously.
 Balance continuously-while climbing and working around machinery.
 Use foot controls occasionally-drill press and pallet jack.
 Carry metal parts and tools ranging from 1 lb. - 10 lbs. between 5-20 ft. continuously.
 Carry metal parts ranging from 11 lbs. - 24 lbs. between 5-20 ft. frequently.
 Carry metal parts ranging from 25 lbs. - 50 lbs. between 5-20 ft. occasionally.
 One hand carries 70-lb. toolbox to/from car to cart rarely.
 Lift metal parts and tools ranging from 1 lb. - 10 lbs. at 36” occasionally.
 Lift metal parts ranging from 11 lbs. - 50 lbs. at 36” occasionally.
 Lift metal parts ranging from 1 lb. - 24 lbs. from 6” to 36” frequently.
 Lift metal parts and gearboxes ranging from 25 lbs. - 50 lbs. from 6” to 36” occasionally.
 Lift metal parts ranging from 1 lb. - 30 lbs. from 6” up to 72” occasionally.
 Lifting over 50 lbs. is performed by 2 employees.
 Grip continuously-for tool use and parts handling.
 Pinch continuously-parts handling.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUIPMENT USED TO PERFORM JOB:

Laptop computer

Electronic test equipment
 Pallet jacks
 4 wheel carts
 Drill presses
Lathes
 Hand tools (Sockets and allen wrenches)
 Hand press
 Grinders
 Hand hammer drill
Torch (limited)
 Safety shoes
 Safety glasses
 Ear plugs
 Respirators
Gloves

SAFETY/PERSONAL PROTECTIVE EQUIPMENT (PPE):
Adhere to company safety policy and PPE policy.

NOTE:
Each employee should be made aware that changes in this job description could occur at any time. Also this job description is not to be considered or construed to be a contract of employment.