Counter Sales Representative

Dal-Tile Corporation, a subsidiary of Mohawk Industries, manufactures, distributes and markets high-quality ceramic tile and natural stone products.  Dal-Tile is the largest ceramic tile manufacturer in the U.S. and one of the largest tile manufacturers in the world employing over 10,000 associates.  We currently operate eight manufacturing facilities, five Regional Distribution Centers, and over 250 Sales Service Centers (SSCs).


Primary Objective:  Provides a variety of customer service and office administration duties related to the sale of products

 

Qualifications:1-2 years of direct customer service and ceramic tile experience Ability to lift up to 50lbs Computer skills HS diploma or equivalent experienceForklift Certification for warehouse duties

 


Major Functions:

·  Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquires, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.  Uses computer systems such as ASI, JDE, and PC’s.

·  Addresses and resolves customer complaints (returns and order errors).

·  Performs various office administration duties such as processing payments and receipts, reconciliation of DSR’s and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.

·  May perform various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.

·  May produce daily sales reports.

·  May perform warehouse duties as required.

·  Maintains accurate and detailed records to keep in compliance with company policies and procedures.

·  Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.

·  Must be able to lift 50 lbs.

 

·  Performs other related duties as required.

 

 


In addition to joining an industry leader you will enjoy a competitive compensation and benefits package, career opportunities, and an environment of creativity and growth.

For more information about Dal-Tile, visit our website at http://www.daltile.com/

EEO/M/F/D/V. We are an Affirmative Action Employer.