Customer Account Specialist

Adaptive Micro Systems LLC is a privately held multi-million dollar, globally recognized technology manufacturer with headquarters in Milwaukee, WI. It offers a full suite of outdoor and indoor electronic display and signage services, in addition to providing world-class innovation, technology and electronic products. Adaptive enjoys a dominating presence as a respected brand name in its particular marketplace.




This is a great opportunity for an enthusiastic, outgoing Customer Support Specialist to provide technical support and services directly to our dealer network.  Bilingual (Spanish) is a plus.

 

Duties include handling customer inquiries, processing orders, order tracking and expediting, documentation of customer contact and product feedback, troubleshooting Adaptive hardware and software, and processing returns and necessary paperwork.

 

This position requires the ability to work in a fast-paced Call Center environment, experience solving technical issues is a plus.  The ideal candidate will possess an Associates Degree, 2-3 years of Customer Service experience in a manufacturing environment, excellent interpersonal skills, and a positive professional attitude.  Must be PC literate with an emphasis on MS Office software and on-line communications.

 

Adaptive offers everything you would expect from an international innovator: a friendly environment, competitive salary, 401(k), health and dental insurance, as well as profit sharing.  Relocation package is not available with this position.

 

For confidential consideration, please submit resume with salary requirements to:

 

Adaptive Micro Systems LLC

Attn: Human Resources

7840 N. 86th Street

Milwaukee, WI 53224

 

Email: human.resources@adaptivedisplays.com

 

Fax: (414) 357-2037

 

Equal Opportunity Employer