DIRECTOR OF INFORMATION TECHNOLOGY

January 2005, was the “New Beginning” for Archway & Mother’s Cookie Company as Catterton Partners acquired ownership of our company.  With Catterton’s keen vision for success, we began transitioning through many phases of positive growth in both product expansion and improving service standards.   In 2006, many new varieties were added to our list of quality cookies, appealing to an ever growing field of consumers.  The Archway and Mother’s Cookie Company continues their growth in building on the success of our “New Beginning”.

 

JOB SUMMARY:   Under the general direction of the Vice President of Supply Chain, the Director of Information and Communications Systems role is to plan, coordinate, direct, and design all operational activities of the IT Department, as well as provide direction and support for IT solutions that enhance mission-critical business operations.  This individual will collaborate directly with the executive management team and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.  In addition, the Director’s primary goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization.  This role also helps to provide vision and leadership for developing and implementing information technology initiatives across all areas of the organization.

 

KEY

RESPONSIBILITES:  Participate in strategic and operational governance processes of the business organization as a member of the senior management team.

 

  Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

 

  Develop and maintain an appropriate IT organizational structure that supports the needs of the business.  Establish IT departmental goals, objectives, and operating procedures.

 

  Act as an advocate for the organization’s IT vision via regular written and in-person communications with the organization’s executives, department heads, and end users.

 

  Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources including staffing, sourcing, purchasing, and in-house development.

 

  Assess and communicate risks associated with IT investments.

 

  Develop, track, and control the information technology annual operating and capital budgets.

 

  Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

 

  Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.

 

  Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.

 

  Ensure IT system operation adheres to applicable laws and regulations.

 

  Establish lines of control for current and proposed information systems.

 

  Define and communicate corporate plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems.

 

  Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.

 

  Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.

 

  Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.

 

  Assess and make recommendations on the improvement or re-engineering of the IT organization.

 

  Keep current with trends and issues in the IT industry, including current technologies and prices.  Advise, counsel, and educate executives and management on their competitive or financial impact.

 

  Promote and oversee strategic relationships between internal IT resources and external entities including government, vendors, and partner organizations.

 

  Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.

 

ESSENTIAL JOB

FUNCTION: Impact of errors could result in program loss or corruption causing increased time and money for correction to processes and/or equipment, with external impact limited to a slow down in production and/or system delivery.

 

MINIMAL

REQUIREMENTS: University degree in the field of computer science, information systems, or business administration and/or 8 years of relevant work experience.

 

  Five years experience working in the consumer package goods industry.

 

  Experience in strategic planning and execution.

 

  Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.

 

  Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems.

 

  Good understanding of computer systems characteristics, features, and integration capabilities.

 

  Experience with systems design and development from business requirements analysis through to day-to-day management.

 

  Proven experience in IT planning, organization, and development.

 

  Excellent understanding of project management principles.

 

  Superior understanding of the organization’s goals and objectives.

 

  Demonstrated ability to apply IT in solving business problems.

 

  In-depth knowledge of applicable laws and regulations as they relate to IT.

 

  Strong understanding of human resource management principles, practices, and procedures.

 

  Proven leadership ability.

 

  Ability to set and manage priorities judiciously.

 

  Excellent written and oral communication skills.

 

  Excellent interpersonal skills.

 

  Strong negotiating skills.

 

  Ability to present ideas in business-friendly and user-friendly language.

 

  Exceptionally self-motivated and directed.

 

  Keen attention to detail.

 

  Superior analytical, evaluative, and problem-solving abilities.

 

  Exceptional service orientation.

 

  Ability to motivate in a team-oriented, collaborative environment.

 

 

CONTACTS:   Internal contacts are with all users to give and receive information to render a service and/or resolve problems.  External contacts are with vendors receiving information for data processing support.

 

DISCLAIMER:   The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  These statements are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.