Field Service Engineer III

Company:  Gardner Denver Nash, LLC

Today, Gardner Denver, Inc. is a recognized international leader, providing compressed air and gas, vacuum and fluid transfer technologies to industries across the globe. 

· Our flexibility worldwide allows us to target fast growing market niches within the industrial, environmental, service, and energy sectors. 

· Our vision and market leadership continues to provide the strong results valued by our customers, distributors, suppliers and employees. 

· Our commitment to international presence and strength assures our customers Gardner Denver is here today . . . and we’ll be here tomorrow.

Gardner Denver Nash’s Engineered Products Division, in Trumbull, CT, provides improved global service and technical support for NASH liquid ring vacuum pumps, compressors and engineered systems through our technical centers, manufacturing plants and service centers strategically located around the world. 

We continue to seek dedicated and enthusiastic talent, who can help us transform our vision into reality.

If you are looking for a career with:challenging and rewarding assignmentsa respected leader in the marketplaceopportunities to make an immediate impacta dynamic growing company

Then, check out this employment opportunity!

 

Field Service Engineer

 

Position Summary

Install, troubleshoot and/or service product lines.  Train customers on the operation and application of products.  Identify problem areas and work with design team to re-design applications for the customer.

 

Essential Functions

· Inspect products, identifying customer problems and issues.  Advise customer of findings.

· Repair machinery or processes, restoring equipment to appropriate operating conditions.

· Interface with quality, design engineering and/or manufacturing departments on issues related to customer problems and repairs.  Follow up with customers to insure products operating efficiently and correctly.

· Prepare appropriate paperwork concerning troubleshooting equipment, following ISO procedures if applicable.

· Identify customer training issues, create appropriate training modules and implement training at customer site.  May also train distributors and other field reps.

· Explain warranty programs to customers, soliciting their participation.

· May supervise Field Service Techs and/or Field Service Engineers, coordinating troubleshooting issues with design engineering.  Has input to corrective actions, performance reviews and merit increases.

 



Candidate Qualifications

· BS ME or BS ChemE, plus 5 or more years, technical sales or applications engineering experience

· Self-starter, quick learner, results-oriented

· Demonstrated ability to develop and cultivate effective work relationships in a team environment with all levels of employees, including senior management

· Project leadership skills from concept through implementation supporting cross-functional business needs

· Capacity to manage multiple priorities and achieve quality results

· Strong analytical/problem solving skills

· Effective communication skills -- oral, written, and presentation

· Available to travel 25% and work on projects off-site

 

Living and working in Fairfield County

The Gardner Denver Nash’s Engineered Products Division is headquartered in Trumbull, CT – a New England neighborhood community, just North of Long Island Sound.  Our offices are in a park-like setting complete with picnic tables, walking trails and a small wildlife habitat. 

 

We’re located in the heart of the Northeast’s business corridor.  You can have a great job without the hassles and stress of the Stamford, Westchester County or New York City commutes.  Connecticut offers a great place to work and live.  It’s traditional New England with all the benefits of endless big city cultural, retail and recreation options within easy reach by car or train. 

 

The Engineered Products Division is just minutes from Interstate 95, the Merritt Parkway and MetroNorth rail service.  We’re a short trip from Connecticut’s major North / South transportation corridor.

 

Fairfield County offers a variety of places to live, from single-family homes to condos and rental apartments with vintage charm or contemporary design.

 

Benefits

Gardner Denver offers an attractive compensation package, including a matching 401(k) plan, tuition reimbursement and a comprehensive set of benefits.  Employees can participate in medical and dental health care plans. The company also provides life, accidental death and dismemberment, short and long term disability insurances.

 

We're just minutes from Interstate 95 and the Merritt Parkway -- a short trip from Connecticut’s major North / South transportation corridor.

 

Resumes must include salary information to be considered.  Only local candidates, who meet the position requirements, will be contacted. No agencies.

 

Reply to:  hr.trumbull@gardnerdenver.com

Use code FSE-TR in the subject line of the email.

 

Gardner Denver, Inc. is an Equal Opportunity Employer