Mail Clerk

The role of the Mail Room Clerk is to transmit communications by distributing and dispatching packages and mail. The Mail Room Clerk/Receptionist reports to the Director of Customer Service.

 

Responsibilities

 

· Distributes mail received by delivery services; sorting by addressee, destination, and type; e-mails addressee and/or delivers items as required.

· Complies with postal service and delivery service requirements by preparing outgoing mail for delivery.

· Prepares volume mailings by operating stuffing and stamping equipment.

· Supports cost-control measures by presorting and batching outgoing items for incentives and discounts.

· Maintains postage equipment by operating and inspecting equipment according to established procedures; performing minor repairs; notifying supervisor or vendor technicians of problems.

· Maintains postage meter reserves by monitoring balances; completes control logs; requisitions postage.

· Provides mail and parcel delivery tracking information as requested.

· Maintains mail operations by following policies and procedures; reports needed changes.

· Maintains safe and clean working environment by complying with procedures, rules, and regulations.

· Contributes to team effort by accomplishing related results as needed.

· Prepares Fed Ex / UPS mailings.

· Manages basic office supply inventory and re-orders as needed or requested.

· Monitors both internal and external video cameras.

 

Skills, Experience and Knowledge

Through 1-2 years of experience in a similar setting candidate’s should possess:

· Ability to communicate effectively when speaking and writing

· Ability to work in an organized manner sometimes under pressure

· Ability to meet deadlines in an environment with fast changing priorities

· Good Problem solving skills

· Ability to handle and maintain confidential and sensitive material

· Ability to work standing most of the time

· Superb customer service skills and excellent telephone etiquette

· Must be able to lift up to 35 pounds

· Experience with computer software and typing.

 

Personal and Leadership Qualifications

Through experience, you must be able to demonstrate achievement over time in the following areas:

· Enthusiastic positive person who embraces work with a sense of urgency and persistence.

· Must be punctual and possess a strong work ethic

 

EducationHigh school diploma is required, Associates Degree is preferred.