Marketing/Inside Sales Representative

 MILGARD MANUFACTURINGJOB DESCRIPTIONJob Title:Inside Sales/Marketing Representative Department:SalesReports To:Sales ManagerClassification/Census Code/EEO CodeFull-Time Non Exempt/5 SUMMARY OF POSITION:The Inside Sales/Marketing Representative for Sales provides customer order support and product/business information for all sales customers.  This position acts as a business representative for the window distribution channel. KEY DUTIES & RESPONSIBILITIES:·         Provide quality customer order support for Milgard customer base.·         Process and review dealer orders and requests and system generated acknowledgements and orders.·         Communicate professionally with Milgard customers and internal customers regarding product and business issues.·         Support the order fulfillment process by working extensively with Outside Sales Representatives, Production personnel, Customer Service, Credit and Delivery. ·         Create and execute MPS objectives, meeting MPS commitments and working within the guidelines of MPS; reflects Milgard-Las Vegas business values and the Milgard philosophy in all business interactions. LEVEL OF SUPERVISION: EXPERIENCE REQUIRED:·         Minimum of two (2) or more years experience in customer service utilizing and enterprise system, preferably in a manufacturing environment.·         Previous window sales and/or customer service preferred EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:·         High School diploma required, some college preferred ESSENTIAL ABILITIES:·         Read, write and understand the English language·         Work independently, at times under pressure·         Sense of urgency; meeting of deadlines·         Excellent customer service skills·         Computer literacy and ability to learn new computer software programs·         Excellent written and oral communication skills; strong organizational skills and attention to detail WORK ENVIRONMENT:·         Work performed indoors in a climate controlled environment·         Multiple phone lines Milgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws.  We believe in providing eligible and qualified employees with opportunities to advance.  Milgard is an at-will employer.