Regional Sales Asst. - Midwest Region

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of $10 billion, we have more than 30,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery. Thermo Scientific offers customers a complete range of high-end analytical instruments as well as laboratory equipment, software, services, consumables and reagents to enable integrated laboratory workflow solutions. Fisher Scientific provides a complete portfolio of laboratory equipment, chemicals, supplies and services used in healthcare, scientific research, safety and education. Together, we offer the most convenient purchasing options to customers and continuously advance our technologies to accelerate the pace of scientific discovery, enhance value for customers and fuel growth for shareholders and employees alike. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer. If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific. Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. Job Description Regional Sales Asst. - Midwest Region  1.1This person will be responsible for providing broad administrative support services to a regional sales team at Thermo Fisher Scientific.  He/she will assist with driving new customer sales, maintenance of customer accounts and reaching sales targets as determined by management.   Anticipated travel for this person will be 5% of the time.  Sales 1. Answer incoming calls and e-mails from new and existing customers and forward new business   opportunities to the regional sales team.2. Qualify new leads via telephone and e-mail using lead qualification methodology as instructed by   management, promoting leads to opportunities and re-assigning to regional sales team as appropriate.3. Learn the functionality of the company’s products, (i.e. how they are installed, configured and used.)  Learn the product’s applications and limitations, features and benefits.4. Report to sales and marketing management on lead qualification campaigns on a periodic basis.5. Support existing customer base on a pro-active basis by serving as a “voice of the customer” to   regional sales management team. 6. Assist the regional sales management teach with sales quotations and proposals.7. Maintain good relationships with customers.  Solicit end user testimonials or the customer’s willingness  to be a reference for NITON Analyzers.8. Enter new leads into sales database; assist with literature fulfillment as needed. 9. Maintain, track, and update status of customers and prospects in the company’s CRM tool.10.  Prepare and submit new product orders upon receipt of customer purchase order in accordance with  established policies and procedures.Tasks You may be called upon to assist others in doing the following: 1. Ensure NITON Analyzer products are successfully installed and the customers are properly trained  2. Resolve problems reported by customers.3. Attend trade-shows; assist with a demonstration and/or new product installations. 4. Perform other relative duties that may be assigned from time to time. Education 1.  Bachelor’s degree in related field (business, marketing or science-related preferred). Work Experience  1.  Minimum 1 year customer service or sales experience.  Skills 1.  Strong interpersonal skills with the proven ability to build and maintain relationships, work well within  a  team and present themselves professionally. (The incumbent will have frequent interactions with  employees in the Billerica  facility, Distributors, Sales Reps and customers.)  2. Computer literate and proficient in Microsoft Word, Excel, Power Point, and Outlook. 3. Able to communicate by e-mail and telephone to achieve results quickly.4.  Strong written and verbal communication skills. 5. Ability to thrive in a fast paced environment and handle multiple tasks simultaneously.  The person for this position must be enthusiastic, energetic and interested in cultivating a career in sales.  He/she must be conscientious, efficient, hard-working and highly self motivated.  They must be organized, able to prioritize, work under pressure and meet deadlines.  The successful candidate must have a positive attitude, follow-up regularly and be tenacious in performing their duties.      Skills Education: BachelorsJob Level: Experienced