Sr. Operations Manager

Manufacturing/Production/Operations Career Level   Manager (Manager/Supervisor of Staff) Reference Code   031306 Company   Amazon URL   www.amazon.com Amazon.com hires people from all types of backgrounds, into positions based all over the world. We recruit the best and brightest. Why Join Amazon.com? At Amazon, we believe that every day is still Day One. A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be a part of something great. Your day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and excitement behind Amazon. Sr. Operations Manager Our Senior Operations Manager is responsible for all budgetary, people development and operations objectives for a Non-Sortable Fulfillment Center.  Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.  Responsibilities:Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Ops and Area Managers.  Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.  Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area.  Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and /or HR.  · BA/BS in Engineering, Operations or related field. MBA Preferred.· 5-7 years Operations Management experience in manufacturing, production or distribution environment· Must be flexible to work any shift 7 days/24 hours including Holidays· Supervisory responsibility for a minimum of 100 hourly employees· Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required.