Store Manager

Retail Store Manager

 

Columbia, MD

 

Job Summary: 

As a Retail Store Manager, you will be responsible for the management and leadership of a Yankee Candle Store; overseeing and driving daily sales performance; maintain service and operational standards; supervising, coaching, counseling and training staff on sales program; ensuring adequate staffing; providing superior customer service; maintaining store facilities; ensuring safety and security for guests and staff; preparing cash reports and merchandise orders; and other similar duties pertaining to the management of a retail store.

 

Scope: 

The Retail Store Manager provides direction and leadership to a Yankee Candle Retail Store; drives sales & profitability; provides exemplary guest service, ensures visual merchandising/presentation and operational standards; recruits, staffs, coaches and develops store management teams and sales associates as a part of our Succession Plan; meets or exceeds divisional and store sales and profitability goals.

 

Minimum Requirements:

• 3+ years; supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferred.

•   Previous experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures.

• Demonstrated ability to effectively lead/direct, coach and train others in a retail setting, and the ability to relate well using communication, interpersonal, diplomacy and related skills required.

• Experience in a specialty retail environment required.

 

Hours:

Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require. 

 

Salary Structure:

This position offers a competitive salary & excellent benefits package. 

 

The Yankee Candle Company, Inc. is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law. EOE/M/F/D/V

 

Company Overview:

The Yankee Candle Company, Inc. is the nation’s leading designer, manufacturer, wholesaler and retailer of premium scented candles, in the growing giftware industry with sales of $737 million dollars in fiscal year 2007. Employing approximately 5,500 people, Yankee Candle (Headquartered in South Deerfield, Massachusetts) has a 39 year history of offering distinctive products and marketing them as affordable luxuries and consumable gifts. Having earned a reputation for superior, long-lasting fragrance quality, Yankee Candle is America’s trusted choice for fragrance.

 

The Company sells its products through a North American wholesale customer network of approximately 16,700 store locations, a growing base of Company owned and operated retail stores (459 located in 43 states as of December 29, 2007), direct mail catalogs, its Internet websites (www.yankeecandle.com,  www.illuminations.com , and www.aromanaturals.com), international distributors and to a European wholesale customer network of approximately 2,700 store locations (through its distribution center located in Bristol, England).

 

A key contributor to our success has been our vertically integrated business model, which enables us to control most every aspect of our business, from product development to manufacturing to distribution to marketing and sales. This structure allows us to consistently provide high quality and innovative products, deliver them in a timely and efficient manner to customers all over the world and provide excellent customer service. The power of the Yankee Candle® brand and our dedicated and talented employee base truly set us apart from our competitors.

 

Our one-of-a-kind Flagship Store in South Deerfield, MA is the world’s largest candle and Christmas store, containing approximately 90,000 square feet of retail and entertainment space, and has been ranked as one of the most popular tourist attractions in Massachusetts.