Subscription Services Area Supervisor - 2nd shift

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media & News, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevent, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 93 countries around the globe. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com PRIMARY OBJECTIVES: This position is responsible for providing leadership and employee training and development to ensure that quality product, meeting customer and production requirements, is produced cost-effectively. This position is also responsible for actively promoting a safe work environment, and for sharing knowledge and effectively communicating with direct reports, colleagues and customers.MAJOR AREAS OF ACCOUNTABILITY  1. Effectively develops employees' talents by providing training, coaching, regular feedback and performance reviews. Provides employees with feedback on a regular basis, and utilizes the documentation of the feedback to accurately support employee performance in the MAP process. Provides employees’ with the training resources necessary to perform their job and improve their performance. Develops qualified operators and back up operators to ensure equipment coverage, and to ready employees for promotion opportunities. 2. Leads and directs work activities to meet production targets. Equipment is properly crewed to meet production goals. Resources/materials are available and staged to maintain scheduled workflow. Seeks alternatives to solve complex problems in a timely manner. Area meets department production and quality targets. 3. Supports department initiatives and action items. Proactively converts business objectives into department/function action items. Ensures actions taken are aligned with organization objectives. Implements and oversees the execution of action items. 4. Implement and support new technologies and systems to drive process improvement. Completes process control rounds to confirm process changes are in place. Utilizes and leverages department systems to achieve desired outcomes and optimize efficiency. 5. Effectively communicates with and influences a diverse range of individuals and groups. Demonstrates sensitivity to the concerns or interests of others when conveying and receiving information. Establishes and maintains ongoing relationships with key customers to effectively meet and exceed customer expectations. Conducts effective team meetings, at least monthly, and documents meeting content. RESPONSIBILITY FOR WORK OF OTHERS:Responsible for employees in assigned area and shift. FINANCIAL RESONSIBILITY: Understands the financial drivers for their functional area and how they relate to the department budget.Education/Experience:  B.A./B.S. degree with 2-4 years of progressive leadership experience, A.A. degree with 5+ years progressive leadership experience, or H.S. Diploma plus 8-10 years of supervisory experience in a manufacturing or print environment. Knowledge and Skills:  Recognizes and meets the needs of business partners. Effective written, verbal and interpersonal skills. Works well in a team environment. Demonstrated ability to motivate people, address and resolve issues and share knowledge. Computer literate, with working knowledge of MS Word and Excel. Able to work a flexible schedule, including overtime. SAP experience a plus.  Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer. Company: Thomson Reuters Location: Eagan, MN Job Status Full Time, Employee Job Category: Logistics/Transportation Career Level: Manager (Manager/Supervisor of Staff)