Technical Sales Engineer

Job Purpose:

Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.



Duties:

* Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.



* Provides product, service, or equipment technical and engineering information by answering questions and requests.



* Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.



* Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers and other professional and technical personnel.



* Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.



* Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.



* Submits orders by conferring with technical support staff; costing engineering changes.



* Develops customer's staff by providing technical information and training.



* Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.



* Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.



* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.



* Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.



* Contributes to team effort by accomplishing related results as needed.

* 30% travel required



Skills/Qualifications:

Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Requirements Analysis, Innovation, Chemical and/or Process Engineering Experience