Warranty Administrator

Rudd Equipment Company is recruiting a Warranty Administrator to work at our Corporate Headquarters in Louisville, KY. Duties include but are not limited to:

 

SUMMARY: The Warranty Administrator will be responsible for warranty claim documentation and claim submission.  In addition this position will be responsible for monitoring and reporting warranty claim reimbursement.  The Warranty Administrator position will be a direct report of the Corporate General Service Manager.

 

KEY OBJECTIVES:Establish and maintain accurate and timely warranty claim submissionImprove efficiency of warranty claim processIdentify and implement key performance indicators for improving manufacturer reimbursement

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordination with branch Service and Parts departments for all warranty activitiesAnalyze areas of improvement that would increase claim reimbursement percentagesApply known successful processes to all branches for continuity in claim submission and reimbursement performance.  Provide instruction on manufacturer’s warranty terms and conditions.Work with manufacturers to expedite payment of claims and maximize reimbursement percentage

 

QUALIFICATIONS: 

·        Self motivated and goal orientated

·        Knowledge of computers and office software systems

·        Possess strong organizational skills

·        Ability to adapt to changing work loadsHigh School diploma or equivalent requiredBachelor’s degree or Associates degree from a technical college or university is desired.3-5 years related manufacturer and/or distributor experience.                

 If you are a team player who is seeking an opportunity, please apply with us. We offer a competitive compensation package.

Interested applicants, please forward resumes and salary requirements to: 4344 Poplar Level Road, Louisville, KY  40213