Durable Medical Equipment Driver/Service Technician

Driver/Service Technician (Durable Medical Equipment)

 

The Field Service Technician is responsible for scheduling and delivery of equipment to the customer in a timely and professional manner, including educating the patient/care giver on the operation and safe use of equipment.  This individual will also be responsible for equipment, warehouse maintenance, and tracking of inventory at all times. 

 

 

Essential Duties and Responsibilities

 

· Consistently embrace the CustomerCair™ Promise.

 

· Responsible for delivery and set up of equipment in accordance with arranged schedule to the customer/patients in a timely and professional manner.

 

· Instructs and demonstrates patient/care giver/nurse on proper and safe use of equipment. 

 

· Loads equipment in an orderly and secure manner in accordance with EquipTech™ Policies.

 

· Drives safely and defensively obeying all traffic laws.

 

· Provides safe environment for the patient at all times.

 

· Checks electrical outlets for power whenever delivering electrically powered Home Medical Equipment.

 

· Is available to rotate on-call with field service technicians and must be available to travel when needed.

 

Requirements:

 

· Two years of customer service or comparable experience required.

· High School Diploma or equivalent required.

· Must be dedicated to providing outstanding customer service.

· Must have willingness and ability to work extended workweek, including some evenings and weekends.

· Ability to safely lift 100 lbs.

· Must have a current state driver’s license in the state the applicant resides.

· Previous driving/delivery experience is preferred.

· Previous DME experience is preferred, but not required; training is available.

· Pass physical functional testing.

· Complete all required training.

· Ability to work independently.

· Good communication skills (verbal and written) and good organizational skills.

 

Company will run background and reference check.

 Benefits

We offer a comprehensive benefits package that includes: a competitive salary, health, dental, vision insurance, 401(k) Plan and company discretionary match, paid vacation and public holidays, long and short term disability insurance, and educational and gym reimbursement.

Apply today!