Field Engineer III

Sciton Inc., (Palo Alto, CA) is a privately owned medical device company formed in 1997 to provide advanced lasers and light sources to the aesthetic medical markets.

 

Sciton has introduced PROFILE™, the only configurable light and laser based platform for aesthetic practitioners. In 1998 Sciton's first product, the Contour™ laser, for procedures requiring precision tissue ablation with controllable coagulation, became an immediate market leader and is now considered the gold standard for skin peeling. Sciton introduced a high performance Laser Hair Removal system in 2000, which is now available as a Module for the Profile platform.

 

Sciton's design philosophy is to provide systems that are technical and performance leaders for their applications, giving physicians the highest possible value; to ensure extraordinary reliability and durability, resulting in the highest rate of productive hours; and to deliver systems that solve real problems and improve the human condition.

 

Sciton has an advanced R & D program developing new technologies for treating a variety of skin conditions. Sciton is ISO 9001 certified and follows strict FDA guidelines. Sciton has a large network of sales representatives in the United States and a growing network of international distributors.

 

Summary:

 

We are looking for a Field Service Engineer III in the Upper Mid-West area who will perform customer support functions involving: identification of problems, coordination with other employees, communication with customers and repair of equipment and preventative maintenance in the field.

 

Responsibilities:

 Perform installation of equipment. Perform upgrades and modifications.Communicate with technical service support and R&D to define problems of a complex nature.

Requirements:

 Needs to have experience aligning, calibrating and repairing medical lasers.Requires an AS or BS degree in laser optics or electronics or equivalent. 3 to 5 years of field service experience or equivalent experience.Must have good communication skills and the ability to deal effectively with customers and other employees.Must be physically able to lift assemblies, subassemblies, parts, tools or any other items deemed necessary to perform assigned duties.