Field Operations Manager - Northeastern, U.S.

Stryker is an exceptional company with exceptional people who deliver exceptional results. We have differentiated ourselves by responding in innovative ways to the needs of our global customers and patients. We have created a work environment that attracts talented, driven people who love to win and to serve others. We hold ourselves accountable to reach or exceed our goals and to continually improve everything we do. These attributes are shared by the employees that make up Stryker. They are the things that bring us together. They are the foundation of all we do. And they are the enablers of both our past and future success.Stryker is one of the world’s leading medical technology companies with the most broadly-based range of products in orthopaedics and a significant presence in other medical specialties. Stryker works with respected medical professionals to help people lead more active and more satisfying lives. The Company's products include implants used in joint replacement, trauma, craniomaxillofacial and spinal surgeries; biologics; surgical, neurologic, ear, nose & throat and interventional pain equipment; endoscopic, surgical navigation, communications and digital imaging systems; as well as patient handling and emergency medical equipment. The Company's website address is http://www.stryker.com

JOB DESCRIPTION:
Execute process improvements and supply chain excellence in division s field-based organization through influence and interface with Area Field Operations and Sales personnel.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and provide guidance to a group of branches/agencies, resulting in achievement of operational excellence while supporting top-line sales growthBecome a value-added business partner/consultant to the branches/agencies to help them achieve their goals while optimizing operationsEnsure inventory accuracy by directing regular, complete and accurate cycle counting within throughout assigned territoryCreate, implement and roll-out tools to the field aimed at improving operational efficiencyIdentify and implement IT solutions to improve productivity; act as field super user by becoming subject matter expert for new tools (e.g. ERP) and spreading knowledge throughout the fieldCreate, implement and roll-out operational best practices throughout the field that will streamline the company s overall supply chainBuild enduring, productive relationships with Area Vice Presidents, Branch Managers/Agent Principals, Branch Operations Managers and other field office personnelBecome an expert in 5 Pillars program and ensure successful implementation throughout the fieldApply 4D and other problem solving techniques to address breakdowns in the field and share resulting best practicesServe as liaison between field and corporate headquarters to bridge gaps and achieve field operational consistency in communication and commonality of goalsCreate and track key metrics (e.g. inventory turns, service levels, etc.) to drive field operational improvementsDrive compliance to ISO, regulatory and QA system requirementsWork with the Field Operations Development Manager to develop the strengths and skills of the Branch operations personnelAssist in the selection of field ops personnelAssist with field operations budgeting and attainment cost of sales targets by implementing lean operations practicesOversee cost effective facility management and space definitionDefine requirements, select, negotiate, and manage the construction and relocationParticipate in the development of field operation training material and the execution of trainingQUALIFICATIONS:
5 - 10 years in supply chain, logistics, distribution, customer service, etc.Ability to influence and lead a team of non-direct reports and cross-functional associates to achieve desired operational resultsDemonstrated experience in project managementAbility to apply technical applications to business processesProven track record of process improvements based on sound problem-solving practices is highly desirableDemonstrated interpersonal, managerial and diplomatic skills/talents; demonstrated ability to communicate and interact effectively with all levels of the organizationSelf-starting, self-motivating mindset with the ability to work remotelyEDUCATION:
BA/BS in Business Management, Logistics/Supply Chain, or equivalent work experience; MBA a plusMicrosoft Applications essential ERP experience (Oracle, SAP, etc.), Manugistics, etc. a plusStryker is an equal employment opportunity/affirmative action employer committed to hiring a diverse workforce.To read more about Stryker, please visit our website at www.stryker.com