Field Service Rep. - N. Georgia

JOB TYPE: Full Time, Employee JOB CATEGORY: Medical/Health CITY: Atlanta STATE: GAAbout Medtronic Benefits and Total Rewards It's challenging. It's energizing. It's rewarding. That's why our nearly 38,000 employees have chosen to spend their careers at Medtronic, a global leader in medical technology, providing lifelong solutions for people with chronic disease. Today, every 5 seconds the life of someone somewhere in the world is improved by a Medtronic product or therapy. Join us in our mission to alleviate pain, restore health and extend life, and discover why FORTUNE magazine named us one of the "100 Best Companies to Work For" eight of the last 10 years. Field Service Rep. - N. Georgia Medtronic. Careers with a passion for life. As the world’s leading medical technology company, we provide lifelong solutions to people with chronic disease. Every 5 seconds the life of someone somewhere in the world is improved by a Medtronic product or therapy. We also are dedicated to the total well-being of our employees and have been recognized for eight of the last ten years by Fortune magazine as one of the “100 Best Companies to Work For.”  Work with the kind of people who not only love what they do but why they do it. Field Service Rep - N. GeorgiaAtlanta, GA Position Description Intermediate-Level, non-exempt Field Service Representative.  Requires some direct supervision from manager as well as senior representatives to insure all phases of the job are completed accordingly.  Responsible for promoting and maintaining customer satisfaction by providing on-site maintenance and repair of company and customers’ equipment.  Contributes to revenue objectives through the sale of service agreements, parts and accessories to customers within individual territory. Position Responsibilities 1. Provides efficient, effective repair and inspection of Medtronic ERS equipment and equipment of designated partners of ERS. 2. Performs administrative duties to include service reports, contracts, market analysis and special reports. 3. Manages assigned company assets, including spare parts inventory, service loaners, test equipment, computers and vehicle. 4. Takes ownership of all territory responsibilities necessary to maintain effective and efficient territory operation. 5. Acts as a technical consultant for developing and nurturing customer relations, liaison between ERS and the customer. 6. Anticipates, plans, schedules, educates and fulfills customer requirements in a timely manner. 7. Provides technical support and assistance to sales, other service territories and corporate as needed.  Participates in joint sales/service presentations. 8. Responsible for maintaining and development of all business potential.  Includes, but not limited to promotion and sale of contracts, accessories, etc. 9. Perform other related duties as assigned. Basic Qualifications Experience equivalent to an associate of applied science degree with major emphasis in electronics or biomedical electronics or the satisfactory completion of a certified technical training program in electronics. Association of Advanced Medical Instruments (AAMI) certification desired.  2-4 years experience in maintenance and repair of general biomedical equipment or closely related field. With people like you who have purpose, potential and passion, we’ll supply physicians and their patients around the world with the means to alleviate pain, restore health and extend life. To route your resume directly to the hiring department, visit www.medtronic.com/employment, select Job Opportunities-U.S. & Puerto Rico, then enter Requisition # 61632 and apply online using “Apply to this Job” or “Add to Cart”. No agencies or phone calls, please. Medtronic is an equal opportunity employer committed to cultural diversity in the workforce. MEDTRONIC, INC.www.medtronic.com/employment       To Apply: Click Apply Now to route your resume directly to the hiring department. No agencies or phone calls, Please Medtronic is an euqal opportunity employer committed to cultural diversity in the workforce. www.medtronic.com/employment   Click here to see other Medtronic opportunities  Email this Job to a Friend