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 IT Analyst

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Country: USA
Location: Wisconsin-Madison Madison
Total applied: 40
IT Analyst

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of $10 billion, we have more than 30,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery. Thermo Scientific offers customers a complete range of high-end analytical instruments as well as laboratory equipment, software, services, consumables and reagents to enable integrated laboratory workflow solutions. Fisher Scientific provides a complete portfolio of laboratory equipment, chemicals, supplies and services used in healthcare, scientific research, safety and education. Together, we offer the most convenient purchasing options to customers and continuously advance our technologies to accelerate the pace of scientific discovery, enhance value for customers and fuel growth for shareholders and employees alike. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer. If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific. Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. Job Description IT Analyst IT Analyst   SUMMARY:Must have general knowledge computer hardware, Microsoft operating systems, and Microsoft Applications Responsibilities performing the following duties personally or through other Regional IT Team members ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned. • Liaise with Departmental Managers to address local computing requirements • Gather IT requirements for sites and prepare project • Supports, installs, upgrades, and configures desktop operating systems including Windows • May install, maintain, monitor server based data and programs. • May Install, upgrade, monitor, and administer messaging systems including e-mail, and network facsimile. • May supports network infrastructure including network hubs, switches, and telecommunication equipment. • Participate in Help Desk function to resolve user related Hardware- or Software problems. • Monitor compliance with Service Level Agreements for site. • Liaise with IT Management to provide Regional IT support. • Creation, maintenance, and retrieval of all PC images. • Prepare, test and implement Software Deployment Projects. • Recommend any infrastructure changes to improve performance, cost, or functionality. • Document activities, procedures, and infrastructure diagrams. • Remote Field Support (Laptop) for VPN Access and remote deployment. • Support Divisional IT initiatives. • Maintain security in compliance with Thermo Security directives. • Assist sites with no IT or reduced IT coverage. • Provide advice to staff and external parties on Thermo IT. • Ensure compliance to Thermo IT Policies and Guidelines. QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:• Recognized training course on applicable technologies. • Four  (4) years + related experience and/or training; or equivalent combination of education and experience. • Excellent knowledge of the WINDOWS OS environments. • Excellent knowledge of Internetworking, LAN/WAN, Switches, and Routers. • Excellent knowledge of the MS OFFICE product family. • Working knowledge of Active Directory, SQL, Exchange, AV, backup programs and hardware imaging preferred. • CCNA Certification perferred • MSCE certification required.    Education: High School/GEDJob Level: Experienced

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