SAP Documenter/Trainer

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of $10 billion, we have more than 30,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery. Thermo Scientific offers customers a complete range of high-end analytical instruments as well as laboratory equipment, software, services, consumables and reagents to enable integrated laboratory workflow solutions. Fisher Scientific provides a complete portfolio of laboratory equipment, chemicals, supplies and services used in healthcare, scientific research, safety and education. Together, we offer the most convenient purchasing options to customers and continuously advance our technologies to accelerate the pace of scientific discovery, enhance value for customers and fuel growth for shareholders and employees alike. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer. If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific. Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. Job Description SAP Documenter/Trainer SAP Documenter/Trainer DescriptionThe Documenter/Trainer’s role is to develop written information about the organization’s computing systems that aid in their development, use, and support. In addition, provide structured educational opportunities for initial training. Outputs will include a range of documents intended to inform both technical and non-technical personnel across all departments.ResponsibilitiesStrategy & PlanningLiaise with department heads and end users to define identify business procedures and establish documentation needs for hardware and software. Analyze IT project requirements to determine types of documents needed. Collaborate with systems and development staff to collect and interpret technical information. Liaise with printers and graphic artists to plan layout, graphical elements, and formatting of documents. Ensure final documents are usable and of high quality. Utilize documentation to prepare a formal class curriculum Operational ManagementDevelop documentation project plans and timelines. Plan, design, research, write, and edit a range of documents, including user guides and manuals, technical specifications, training materials, user policies, and proposals, for both print and online media. Edit written documentation of development and other IT staff to create unified and consistent support documents.Establish, communicate, and maintain documentation standards, and provide training where required. Maintain currency and accuracy of all documentation.  Provide training course materials, curriculum, and testing for initial trainingPosition RequirementsFormal Education & CertificationUniversity degree in the field of English, Communications, or Journalism. A background in technology is desirable. Knowledge & Experience2-5 years equivalent work experience. Hands-on technical writing and editing experience, with specific experience in documenting information technology software and systems. Knowledge of information gathering, planning, and organizing methods and principles. Experience with desktop publishing tools, including Microsoft Word, Adobe Acrobat/ Illustrator, and Microsoft PowerPoint Experience with SAP R/3 is required, BW and CRM are desirable. Strong understanding of document formatting and presentation techniques.   Education: BachelorsJob Level: Experienced