Sales Engineer

ResMed is a world leader in the development, manufacturing, and marketing of products for the diagnosis and management of sleep-disordered breathing (SDB). Our employees and distributors are located in more than 67 countries. At ResMed we are committed to providing an environment that fosters broad communication, focused work, and strong relationships. Innovative individuals and diverse teams have strengthened ResMed and will continue to spark growth. ResMed looks for people who want to be challenged and to be rewarded for meeting those challenges.

Employees at ResMed are the most important assets, so we offer a benefits package that promotes physical, emotional, and financial health for employees and their families. Our insurance plans and support programs cover the full spectrum of personal needs: medical, chiropractic/acupuncture, dental, vision, long-term care, life/AD&D, LTD/STD, EAP, 401(k), compensated time off, tuition reimbursement, gym, and massage.

 

SALES ENGINEER SUMMARY

Responsible for medical and business-related software and hardware pre-sale and post-sale support.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Conduct Internet-based product demonstrations, training and technical support. Occasional travel to trade shows and customer sites to conduct live product demonstrations, training and support.Assist in the development of training and support materials.Work as a conduit between Product Development, Customer Service, Technical Services and Sales.Identify, document and track product enhancements, upgrades, issues, etc.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Effective communication, presentation and organizational skills.Proficient knowledge of MicrosoftÒ Access, Excel and Word.Knowledge of SQL, VBA and MS SQL server a plus.

EDUCATION and/or EXPERIENCE Bachelor's degree preferred, but not required.  Minimum 5 years experience as a system engineer, sales engineering or a similar function. Experience with a variety of field concepts, practices and procedures.  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 Travel approximately 25%.