Training / Installation Engineer

 

 

 

NSTAR Global Services

Job Description

Check out our website at www.nstargs.com, and browse for more open jobs at http://www.nstarglobalservices.com/jobs.htm

 

 

 

Job Title: Training / Installation Engineer 

Job Type: Contract

Estimated contract duration: 6-12 months+

Compensation Range: $20 - $25/hour

Other Compensation: Full benefits

Position Location: Based in Durham, NC; but will require extensive travel throughout North America

# Positions open: 5-6

Local candidates only, please.  (Raleigh-Durham, NC area)

 

Summary:

 

Essential Job Functions/Responsibilities:

·  Performs the on-site installation, calibration, testing, maintenance and repair of complex medical equipment and systems in a retail pharmacy environment.

·  Manages installation assignments and assigned customers nationwide.

·  Provides technical support and problem resolution skills at new and existing client sites.

·  Ensures customer satisfaction and maximum uptime by maintaining equipment functionality and troubleshooting and repairing hardware and software related problems.

·  Instruct customers in the operation and maintenance of system. Serve as company liaison with customer on administrative and technical matters for assigned projects.

·  Provide exceptional training to customers or company employees on the operation and maintenance of complex medical equipment and systems.

·  Instruct users on integration of system within pharmacy workflow. Maintain customer satisfaction level after training by conducting courtesy calls.

·  Assist with updating customer training materials and manuals

 

 

Qualifications/Background Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Physical Requirements:

·  Extensive travel (Road Warrior).

·  Occasional Heavy lifting up to 75 lb - 100 lbs.

·  Drivers license and good driving record required

·  Works remotely

·  Work sometimes performed in cramped areas; cleaners and solvents used to clean machines; potential for electrical shock, cut/pinched fingers.

·  Work is performed in a retail environment; noise within acceptable safety levels; work sometimes performed in cramped areas.

·  Requires reading; math; weighing and/or measuring; conducting research; analyzing and drawing conclusions; developing and implementing plans, procedures, solutions; coordinating others to accomplish results.

·  Requires close, distant, color, and peripheral vision; depth perception

·  Requires standing for long durations

 

Other Desired Qualifications:

·  Presentation Skills

·  Building Relationships

·  Technical Aptitude

·  Adaptability

·  Independence

·  First Impression / Likeability

·  Customer Focus

·  Professional/Personal Excellence

·  Accountability/Results Driven

·  Team Player

 

Education/Experience:

·  Associates degree in Electronics Engineering, Biomedical Engineering Technology or equivalent combination of education and relevant experience. Bachelor’s degree preferred.

·  1 -3 years experience in medical or complex business equipment service preferred.

·  Two or more years experience in training delivery; mechanical/equipment training experience preferred.

 

 

 

TO APPLY:

If you wish to be considered for this position, please apply through this job board.

If this position does not seem like a match for you, but you know someone who might be interested, please feel free to share this information.