Customer Service Supervisor (Financial Services)

Customer Service Supervisor

 

 

The Animal Medical Center (AMC), a full-service, not-for-profit animal hospital on Manhattan’s Upper East Side, seeks an enthusiastic, responsible individual to serve as a Supervisor in Client Financial Services.  Reporting to the Clinic Manager, this individual will supervise the activities of the Admissions and Cashiering functions of an extremely busy clinic.

 

Responsibilities include: Processing and approving applications for financial assistance Maintaining complete and accurate employee records and documentationMeeting with, coaching and mentoring staff of Client RepresentativesMonitoring work product to ensure accuracy and proper execution, providing meaningful and accurate feedback on performanceWorking collaboratively with other hospital managers, team leaders and staff  Maintaining effective, respectful working environment and customer satisfaction for all veterinarians, support staff and clients

 

We are interested in meeting candidates with these qualifications:Two year (associate) degree in business or similar experince in hospital; four year degree preferredThree to five years work experience, preferably in a hospital environment Proven ability to manage staff and promote teamwork skillsAbility to communicate orally and in writing, clearly and constructively, with internal and external customers.Ability to work effectively and collaboratively with hospital managers, staff and team leaders Ability to assist all customers with patience, maturity and calmness

 

If you believe you meet these requirements, and would like to become a part of our dedicated team, we’d like to meet you.  Please email your resume/cover letter to www.careers@amcny.org or fax 212-758-8157.

 

The Animal Medical Center offers excellent benefits including medical/dental insurance, tuition assistance, retirement plans, pet care discounts and more.

 

To learn more about The Animal Medical Center, visit our website at www.amcny.org

 We are an equal opportunity employer