Desktop Support

Looking to make a difference in the world? At International Medical Corps, our mission is to save lives and relieve suffering in 26 countries through health care training, relief, and development programs. We are a global non-profit health care organization, sending doctors, nurses, administrators, and healthcare professionals to all corners of the globe, rehabilitating devastated health care systems and bringing them back to self-reliance.

We offer a very competitive benefits package that includes Cigna Health Care for medical, dental, and vision coverage. Also, we pay your insurance premiums each month, saving you $450/month and a yearly total of $5400.

After 2 years with IMC, we enroll you in a Mutual of America Pension Plan in which we contribute the equivalent of 10.5% of your monthly salary into a pension fund, pre-tax, IN ADDITION to your salary.

Location: Santa Monica, CA

Apply online at www.imcworldwide.org

RESPONSIBILITIES:

 

· Daily support, maintenance and deployment of PC’s, Laptops, and peripherals in a Windows environment;

·Address and resolve internal trouble tickets;

·Complete requests for hardware and software as needed;

·Replace power supplies; hard drives; memory and motherboards as needed;

·Virus scanning and cleaning as needed;

·Install printer cartridges;

·Reload pc images and configuring PC’s based on user requirements;

·Perform other duties as assigned.

 

QUALIFICATIONS:

 

·5+ years providing hands-on Desktop/PC (2nd Level) support to an end-user community;

·Experience installing, configuring and troubleshooting PC/Laptops/Printers in Windows environment;

·Basic server admin and LAN admin experience;

·Knowledgeable in Windows XP, MS Office, Outlook, Explorer, Anti Virus and peripheral support;

·Must demonstrate the ability to work in a high pressure, fast paced environment;

·Must be able to effectively multi-task with complete follow through;

·Must be energetic, self motivated, and flexible;

·Excellent interpersonal/communication/written (documentation) skills;

·Must have the ability to communicate technical information to non-technical users.