MSW, Regional Manager, Ombudsman

WISE & Healthy Aging Long-Term Care Ombudsman Program is currently seeking a candidate to fill a Regional Manager position at its San Dimas Office. As Regional Manager of the Long-Term Care Ombudsman Program, the candidate will advocate for the highest possible quality of care and quality of life for residents of long-term care facilities throughout Los Angeles County. The program receives, investigates and resolves complaints made by or on behalf of the residents at nursing homes, assisted living and board and cares.  The Regional Manager will manage the assigned regional area and supervise a team of Care Managers and volunteers to provide continuing community presence through visits to assigned long-term care facilities in the region. The ideal candidate will posses excellent organizational and communication skills and has the ability to interface well with all levels of staff and with the public.

MSW, MSG or related degree plus three years experience in gerontology, social work, long-term care, advocacy or related areas required. Experience in volunteer management and staff supervision preferred.  Candidate must be computer literate and have reliable transportation.

Upon hire, the successful candidate must have background clearance.