$13.85-$16.45 Customer Service - Do you like talking to customers on the phone?

Job Description:Customer Service Representative, Cypress CA: Responsibilities Include: Receive and process telephone, email and fax orders. Check stock, locate inventory, verify credit approval, invoice dealer warehouse orders. Process container and consignment orders. Monitor and process back orders. Process inventory returns. Provide order status information for dealer and sales personnel inquiries. Track and trace shipments. Monitor and advise dealers of container order status, special promotions, discontinued inventory and sales program deadlines. Process billing corrections. Sales Support Accountability: Respond to dealer inquiries and resolve dealer complaints to the extent authorized within the customer service department. Pricing code entry in computer and code maintenance for all dealers in assigned areas. Regular communication with appropriate Regional Sales Managers to report daily order receipts, shipping schedules, dealer inquiries or complaints and problem solving. General Administrative Accountability: Inventory production recommendations and warehouse transfer requests. Process Federal Excise Tax and city, county and state commission credits and other credit memos. Maintain dealer order files and current pricing files. Other duties as may be assigned for changing business environment. Education/Experience: High School diploma required and at least 3 years of work related experience. Must possess outstanding oral/written communication skills. Ability to work independently and as a team player. Must be extremely organized. Intermediate to advance level of computer skills and hands on knowledge of MS office, mainly Excel, is required. You can view all of our jobs online at http://www.appleone.com/?sc=11Job Experience:call for details, customer service Searchable Keywords: Customer Service, Inside Sales, Outside Sales, Recruiting, Job Placement / gj-mo Contact Information Company: AppleOne Contact: Account Executive E-mail: Apply by Email Address: 90630 Phone: (714) 898-7444 Fax: (714) 898-4415 Reference Code: 11452.1140.1052-CSL-JM.371195* AppleOne is more than just a job. It's a place where you can find the flexibility to pursue your interests while building a career! With more than four decades of experience, our professional career counselors are skilled at matching great people with exceptional career opportunities.