Appliance Select Consultant

Job Category Sales/Retail/Business Development Career Level Entry Level Appliance Select Consultant Sears is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.The Selection Consultant job is an inside sales position that provides assistance to homebuyers in customizing their appliance selections within predetermined builder guidelines through upgrade options and product additions. The incumbent is required to have or readily acquire knowledge of appliance product (assortment, availability, specifications, in-depth applications), pricing strategy and methodology (retail plan-to-sell, commercial price lists), financing options (zero percent, rebates, split-billing, Sears credit, Commercial One credit, third party credit), services (Protection Agreements, delivery, installation), and lead times. The position also requires well-developed organization, time management, communications and negotiation skills.Qualifications- Reviews Builder Profile Cards submitted by account managers for completeness and accuracy, and approves them for use in the Center- Sells appliances and related services by assisting the homebuyer in the selection process, following predetermined guidelines outlined in the Builder Profile Card - Acts as the single point of contact for the homebuyer during the selection process- Arranges work schedule/appointment schedule to accommodate customer preferences and Center staffing requirements - Develops and submits complete and accurate orders, ensuring adherence to lead time requirements - Maintains complete and accurate competitive quotation and customer files- Provides an orderly and comfortable sales environment for homebuyers by maintaining presentation standards in the Builder Resource Center- Continuously pursues job knowledge development through company and vendor-sponsored product training meetings, business planning meetings, catalogs and literature, other associates, etc.- Establishes and maintains a positive working relationship with the store - Introduces homebuyer to store associates to select other products for their home - Assists the account manager and/or district manager in presenting the Appliance Select program to builders, at the Builder Resource Center or offsite- Contacts inactive builder accounts to promote reactivation- Adheres to all pricing and procedural requirements- Adheres to all company guidelines for professional and ethical conduct- Demonstrates Sears Leadership Principles: Customer Focus, Change Management, Drive for Results, Teamwork, Performance Management, Diversity/InclusivenessPrior Experience/Education/Skills: - Experience in selling custom/upscale home-related product- PC skills (spreadsheet, word processing, presentation, contact management and order management programs, etc. and internet)BenefitsAs a Sears professional, your career path options will be determined by your performance as well as your desire to advance further within Sears organization. And you'll get some of the best benefits in the industry:? Medical, Dental and Legal Plans ? 401(k) Savings Plan ? Associate Stock Purchase Plan ? Pension Plan ? Flexible Spending Accounts ? Associate Discounts ? Educational Assistance / Tuition Reimbursement ? Group Universal Life Insurance ? Long-Term Disability Insurance ? Long-Term Care Insurance ? Business Travel Accident Insurance ? Short-Term Disability ? Vacation/Personal and National Holidays ? WorkLife Solutions Please Note: Different eligibility rules apply to certain benefits. Some businesses do not offer all benefits shown.Sears is an Equal Opportunity/Affirmative Action Employer.