Business Analyst-5

Job Description:Description:Receive and track daily second tier call volume.Analyze problems and provide direct second tier support when possible.Recommend issues that require third tier support and help management prioritize these issues.Provide data analysis in Oracle and SQL Server as needed.Ajilon Consulting has over 35 years of experience with people just like you. Talented. Enthusiastic. Looking for a new challenge. During this time, we have grown into a leading IT services provider and preferred vendor for over two-thirds of the Fortune 100. Our focus on personal service and flexible solutions leads to above industry retention rates and client satisfaction levels, which translates into great opportunities for you. You can view all of our jobs online at http://www.ajilonconsulting.com



Job Experience:**PREFER LOCAL CANDIDATES**Position based in St. Louis, MONo Sub-Contractor or 1099 need to applyRequired Technical SkillsAnalyst-Business Application Support - Expert with 4 year(s) experience.Analyst-Application Development - Expert with 4 year(s) experience.Ability to analyze application data to point out potential application issues, given the structure of the application database. - Intermediate with 4 year(s) experience.Preferred Technical SkillsAnalyst-Production Support - Expert with 4 year(s) experience.Ability to run queries in Oracle with TOAD - Intermediate with 3 year(s) experience.Ability to run queries in SQL Server with Enterprise Manager tools. - Intermediate with 3 year(s) experience.Required General SkillsExcellent verbal/written communication skills to facilitate interaction with customer and IT staff.Excellent writing skills to facilitate creation of both technical and non-technical documents.Ability to clearly set priorities and to quickly adjust to customer driven changes, while maintaining great attention to detail.Ability to apply problem-solving techniques to application, environment, and data issues.Ability to write detailed business requirements and/or use cases.