Child Support Associate Program Specialist

PSI (www.policy-studies.com), is a rapidly expanding, nationally recognized provider of outsourcing, technology, and consulting services to health and human services organizations.This position works with customers to access child support programs and receive program services. Responsibilities include: • Managing child support cases and applying knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal system; • Establishing paternity; • Establishing and enforcing child support orders; • Locating non-custodial parents; • Researching and reviewing records to gather information vital to cases; • Educating customers on the process and their options, and responding to customer inquiries; • Verifying existing data on an automated child support systemThe ideal candidate will typically possess the following: • High school diploma or equivalent and one (1) year experience enrollment, eligibility, collections or case management.• Experience with MS Office products and in the use of a personal computer.• Must be able to communicate effectively and professionally, verbally and in writing, to all segments of the population.Talented individuals with a passion for doing socially useful work are encouraged to apply. If you are interested in this position and meet the qualifications, please send your resume and cover letter, including salary requirements.PSI is an Equal Opportunity Employeredu-high school