Convenience Store Manager

CONVENIENCE STORE MANAGER


General Job Summary:
Management of day to day retail business operations. Operate a profitable, clean, well-merchandised convenience store. Hire, train and supervise store personnel to provide high quality customer service. Maintain cash, inventory and expense control at satisfactory levels. Represent Western Refining Retail in a professional manner in all dealings with employees, vendors and customers.

Major Job Tasks: Supervises all areas of the day to day operations of the store and is on call as needed. Ensures all customers receive the highest level of customer service including greeting, suggestive selling, thanks and return, while maintaining the highest degree of professionalism. Hires, trains and develops store employees to maximize their potential for growth within the company. Evaluates employees on a monthly and annual basis keeping consistent with company evaluation guidelines. Ensures shifts are fully staffed, filling in for absent employees when necessary. Directs merchandise and promotional activities to increase revenues. Increases sales by ensuring employees comply with suggestive selling program. Meets or exceeds budgetary goals, guidelines and objectives.

 

Knowledge, Skills, and Abilities Prior Retail Management experience REQUIRED. Advanced knowledge of retail operations, practices and procedures. Mathematical skills Operate various office equipment, personal computer, facsimile, copy machine. Strong oral,written and interpersonal communication skills. Ability to read, analyze, and interpret documents, such as procedure manuals, reports, and correspondence. Ability to develop and administer an expense budget for a single profit center. Ability to provide a high level of customer service by answering questions, providing accurate information, and responding to requests on a timely basis.

 

Supervisory Responsibility Leads the work of others within the work unit by training, allocating, and monitoring work. Generally performs work of a similar nature.

 

Education and Experience High school diploma or general education degree (GED) and 1-2 years related experience or equivalent combination of education and experience. Physical Requirements: Able to lift 50lbs.

 

Work Environment Work is typically performed in a retail store setting or outside on store grounds. Light exposure to fumes or airborne particles, and toxic or caustic chemicals. Moderate exposure to moving mechanical parts and extreme heat and cold. Moderate exposure to outdoor weather conditions including wind, rain, and extreme heat.

 

EXCELLENT BENEFIT PACKAGE At Western Refining Company, we know there is a whole world outside of work, and we endeavor to provide you with programs that help you make the most of it. No matter how your life changes, from getting married to having children, Western Refining Company offers resources that protect you and your family, help you ease transitions in trying times, or help you grow both professionally and personally. From health, savings and retirement plans to our educational and training programs, you will find Western Refining Company's benefits to be among the most progressive in the industry. Western Refining offers a competitive program of health and welfare plans to help you take care of yourself and your family. Employees will have access to a PPO medical network, prescription drugs, vision, dental, mental health, and substance abuse program. On May 31, 2007, Giant Industries, Inc. located in Scottsdale, Arizona, became a wholly-owned subsidiary of Western Refining, Inc.With this acquisition. Western is the 4th largest publicly-traded independent refiner and marketer in the United States, with a total crude oil throughput capacity of approximately 223, barrel's per day (bpd)