Enrollment Services Representative

We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Enrollment Services Representative Job Description:Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!Customer-Focused, Dedicated, and Productive Customer Care Specialists Needed!A call center job with great hours and flexibility! At ACS we believe in the balance of home and work.Do you feel that the harder a person works, the more compensation they deserve? Our pay package offers a competitive base wage – and more. This position is structured with an additional Incentive Program beyond a competitive hourly base rate, so that you may earn additional pay based on productivity and quality, for an hourly potential of up to $20/hour after only 4 short weeks of training - which we provide. Spanish bi-lingual skills will be able to earn an additional premium to the base. Under immediate supervision, you will respond to routine telephone inquiries in a member-oriented call center by following standard scripts and procedures. You will also make outbound calls to designated Medicaid recipients, and perform routine tasks requiring working knowledge of the Company’s products and services. Qualifications: Prior customer service experience Strong written and verbal communication skills Team player PC skills Quality focused Proven Attendance RecordACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.Expected Travel Time: None