Executive Administrative Assistant (Bilingual Spanish/English Required) (331563)
Job Reference Code: 179390 Contact Info: WHO IS TELVISTA? Have you ever bought a new computer and needed help getting it working? Or had a question about your phone bill? Telvista helps hundreds of thousands of customers every week, on behalf of other companies, with issues like these and many more. In 2007 Telvista answered over 21 million phone calls in the US, and millions more in Mexico, where the company also has bilingual operations. Telvista provides outsourced contact centers and related business services that make contact centers excel. Much more about Telvista is available at www.telvista.com.WHY WORK AT TELVISTA... Start a career... Those taking the first step can benefit from Telvista’s paid training (for agent positions), tuition reimbursement, and positive work environment. Let us help your career get off to a good start.Restart a career... Re-entering the workforce? Telvista’s tuition reimbursement program and positive work environment can help you reach your goals! Talented and motivated Telvista agents can move up to jobs in IT, account management, training, quality assurance, sales, marketing, call center operations management, and other disciplines.Move up in your career... Serving our Fortune 1000 clients offers rewarding challenges for seasoned professionals. Our company is international, multi-cultural, and growing. We offer you a career with mobility and the chance to make a difference. WHAT TELVISTA OFFERS Great benefits are available to eligible team members, such as...Company sponsored Medical, Dental, Basic Life, and Short-term Disability insurance coverage. Insurance options for Vision, Long-Term Disability, and Life / Accidental Death & Dismemberment. 401k plus company match! Medical Flexible Spending Accounts to help you make many medical-related purchases on a pre-tax basis! Dependent Care Flexible Spending Accounts to help you pay some dependent care expenses on a pre-tax basis! Tuition Reimbursement both for college degree programs and training certification such as A+ and MCSE! Paid training is offered for new call center agents and those moving up into supervisory roles. Other opportunities to learn are also available. Paid holidays including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day! A generous Paid Time Off program. And other voluntary benefits such as Motor Club and Pre-Paid Legal.WE WISH YOU EVERY SUCCESS IN YOUR CAREER AND JOB SEARCH! Telvista, Inc. promotes a drug-free workspace. Employment with Telvista is contingent upon results of a drug screen, background check, and verification of eligibility to work in the US. Telvista, Inc. is an Equal Opportunity Employer. Telvista provides creative outsourcing solutions for customer care, technical support, sales, IT consulting, customer relationship management (CRM), and interactive voice response (IVR) needs. We specialize in providing high-quality solutions to a broad range of mid-size and Fortune 1000 clients. Telvista becomes a partner in the success of our clients by offering a broad range of contact center consulting services specifically designed to seamlessly integrate people, process, and technology. This support enables our customers to do more with less by fully utilizing their existing resources and maximizing their return on investment. Our VistaStats™ process also provides a consistent, calibrated view of service quality that continually improves the results of our clients' programs.DescriptionJob Summary: Provides office support for and otherwise relieves executives of clerical work, minor administrative work and business details by performing the following duties personally or through subordinates. Duties and Responsibilities include the following. Other duties may be assigned. - Coordinates an orderly flow of internal and external communications and independently composes and formats correspondence as well as edits and revises correspondence and other documents. - Organizes and maintains file system, and files correspondence and other records. - Answers and screens telephone calls and arranges conference calls. - Coordinates executive schedule and makes appointments and screens callers/visitors. - Conducts research, and compiles and types statistical reports. - Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings. - Create and develop visual presentations, memos, reports, and proposals for use by executives. - Prepares expense reports and related documentation. - Provides information to clients, employees, prospective employees and vendors. - Operates computer terminal to input and retrieve data, do word processing and prepare presentation materials. - Operates office equipment such as phone, fax, computer and copiers. - Greets and assists visitors; answers multi-line phones. - Supervisory Responsibilities: This job may supervise a few non-exempt employees, such as administrative assistants, receptionists, etc. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Required SkillsQualifications: The requirements listed below are representative of the minimum knowledge, skill, and/or ability required to qualify for performing the job. Travel: May be required for this position as business needs dictate. Computer Skills: To perform this job successfully, an individual should have a working knowledge of Word Processing, Spreadsheet and Presentation software. Language Skills: Bilingual Spanish/English required. Must be able to read, write and speak both languages.Required ExperienceEducation and/or Experience: Bachelor''s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.Submitting a resume online at a job site could cause valuable screening information to be missed.Please apply directly at: http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=179390&company_id=15895&jobboardid=24 We are an Equal Opportunity Employer
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