Great Permanent Collections opportunity!

Great Permanent Collections opportunity paying up to $45-50K in the Needham area! 

 Performs daily collection of past-due commercial loans and leases through a tickler system, for accounts from 11 days delinquent through workout or charge-off.  Works under the general direction of the Collection Manager. 

Essential Duties & Responsibilities
Performs the following duties personally (other duties may be assigned):Makes calls to delinquent customers to collect past due amounts, identifying reasons for non-payment, persuading delinquent customers to bring their accounts current, negotiating payment arrangements, and assisting delinquent customers to find ways to meet their payment obligations to the company.  Performs collection activities in accordance with the company’s collection policy and as directed by the collection manager to meet corporate objectives.  Handles inbound and outbound calls from delinquent customers and provides problem resolution. Assures that effective communications are maintained within the collection department, and works with other departments within the company as needed to resolve delinquent customer issues.  Works with the accounting department as needed related to cash application and misapplication of funds, cash adjustments, refunds, payoffs, extensions or other issues to properly maintain the status of the customer’s account. Thoroughly documents all contact and collection activity on each account in a clear, coherent and concise manner, and maintains pertinent contact information for future reference. Upholds data input quality in all Company systems.  Notates red flag accounts appropriately, and assists collection manager in updating account status information for reporting or as otherwise requested.  Analyzes accounts, initiates problem-solving and makes recommendations for granting extensions, performing rewrites or contract restructures.  Assists Collection Manager in the management of workouts and bankruptcy matters.  Performs skip-tracing to locate customers for payment, and works with the collection manager to recover or repossess collateral covered under delinquent loans/leases.  Prepares and sends legal letters when appropriate, and utilizes various forms of written communication as a collection tool.  Identifies accounts for charge-off and/or repossession, and prepares accounts to be reviewed by the collection manager.  Performs reporting to credit reporting agencies on charged-off accounts. Maintains relationships, as needed, with outside collection agencies or other third-party  Understands the terms and conditions of the company’s commercial loan and lease documents pertaining to collection and enforcement, and maintains an understanding of secured party rights under UCC Article 9.  Complies with these and all other legal regulations and all Company credit policies.

Please submit resumes to rgrasso@reardonassociates.com .