Human Resource Analyst

We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Human Resource Analyst Job Description:Affiliated Computer essServices, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!Responsible for understanding the overall HR Self-Service tool solution and data integration requirements, gathering business requirements, and developing functional design specifications for the HR Self-Service tool.This individual will predominantly play a support role during the planning, build, testing, and deployment phases of all projects by working with client, client SBU teams, and technical developers in working through translating functional designs to technical designs and making sure that the application being developed exactly meets the business needs. In addition, as needed, this individual will play a support in analyzing defects affecting functional change during the system test phase and on an ongoing basis as needed.Support Responsibilities:Analyze and design new business processes. Participate in client discovery/process review sessions.Create functional specifications for all new and/or changing functionality to meet all the needs of business requirementsWork with user experience team in obtaining page designs for new and/or changing functionality.Work with technical team in obtaining development feasibility and level of efforts.Transition business requirements to technical team and ensure a clear and complete understanding of the requirements. Work through translating requirements into test conditions and expected results for all phases of testing.Participate in test execution.Track and monitor scope and develop change orders for the new requirements as part of scope control.Communicate all changes to client support teams (SBU)Prepare training materials and conduct light training for new and/or changing functionality.ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.Job Experience:HR Functional Analyst:Responsible for creating HR best-practice for the ACS HR Web Self-Service Portal. Understand and maintain latest HR industry standards and trends. Provide client implementation support, lead process design, and gather business requirements.Job Description:* Research and create HR best-practice based on industry standards and latest trends.* Create process documents for new HR functionalities and improve existing self-service transactions.* Gather client business needs and identify requirements to satisfy such needs.* Create functional specification based on business requirements.* Work with clients, SBUs, and technology partners to coordinate requirements and deliverables.* Work with internal service delivery team to monitor and measure the success of implementation efforts.Qualifications:* Bachelors degree in HR-related fields or 3+ years of equivalent HR experience.* Exposure to HR Web Self-Service applications preferred.* Must possess excellent communication skills and demonstrate the ability to interact with end-users as well as technology partners.* Experience working with HRMS (e.g., PeopleSoft, SAP, etc.) preferred.* Strong analytical and decision-making skills to lead client implementations and requirements gathering.* Ability to perform gap analysis for future state process for new new client implementations.* Experience with application usability testing support.Expected Travel Time: None