IT COORDINATOR

People Resources, Inc., a leading Tampa based recruitment firm is seeking an IT Coordinator for a Tampa headquartered, fast growth, global organization.  Exceptional benefits and a terrific work environment. 

 

SUMMARY

· Assist with maintaining the relationships with Service Manager’s allocated sites.

· Provide value added communications and company IS alignment regarding policies, procedures, priorities, expectations, and timing of IS services and solutions to the site.

· Provide frequent updates to sites and Service Manager’s concerning all activities.

· Provide targeted communication regarding IS initiatives impacting sites.

· Maintain as needed the site-related distributions list; report on all updated site information.

· Be a point of contact for all IS related escalations within the Service Manager’s region. This includes taking ownership of IS issues, ensuring the appropriate escalations, and requesting root causes of IS issues from multiple vendors.

· Proactively manage communication of IT priorities, activities, initiatives, etc. to the sites and end-users. Ensuring no surprises!

· Monitor and manage escalated service requests for the assigned sites and help drive responsiveness of IS vendors.

· Assist in the execution of IT initiatives that impact their assigned sites.

 

REQUIREMENTS

· Working knowledge IS/IT reporting and processes.

· Strong organizational skills.

· Able to prioritize work and business requirements.

· Excellent in Microsoft Office.

· Excellent analytical skills.

· Problem management capabilities.

· Proactive attitude in searching for areas of improvement in IS operations.

· Fundamental understanding of technical IT areas, such as PC, LAN, WAN, databases and web-based solutions.

· Knowledge of IS/IT reporting.

· Experience working as part of a globally dispersed team.

 

The above declarations are not intended to be an 'all-inclusive' list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job.  Rather they are intended only to describe the general nature of the job, and a reasonable representation of its activities.

 

LOCAL CANDIDATES ONLY.  Qualified professionals should email their resumes.  Due to volume, only those of interest will be contacted on a confidential basis.  NO CALLS.  No acknowledgment of receipt will be issued.



Compensation commensurate with experience.