Inside Sales / Account Order Management

Company:  Ajilon Office Job Category:  Customer Support/Client Care Reference Code:  J4-14126-510884 Location:  Indianapolis, IN 46204 Job Status:  Full Time, Temporary/Contract/Project Ajilon Professional Staffing is the fastest-growing staffing service in the world specializing in the temporary and permanent placement of premier administrative professionals.  Everyday, we place these pre-screened, highly-qualified men and women in both temporary and direct hire roles with companies throughout the United States. Exciting temporary opportunity available almost immediately!!  Our client is located on the Northeast side of Indianapolis and needs an experienced Customer Service Rep to join their team.  Specific Responsibilities:  - Work with customer to ensure all necessary and/or complimentary products are offered when placing order.  - Maintain direct, continuing relationship with assigned customers. - Ensure superior customer satisfaction by delivering on commitments (i.e. take order on front-end and follow-up on back-end to make sure we delivered). - Initiate required action for order changes, including the maintenance of order information files, and communicate changes to the appropriate personnel. - Prepare, generate and distribute daily reports and order acknowledgments to appropriate personnel. - Receive, evaluate, and answer customer inquiries of any nature in a timely manner. - Performs duties and responsibilities as described in the quality system. - Job duties may include phone call handling, email correspondence, order entry, dispatching of service techs, followup with service technicians and invoicing.  Necessary Skills: - Working knowledge of SAP or ERP systems preferred. - Strong customer service orientation as well as the ability to listen to the customer  - Ability to develop, maintain, and strengthen a high quality business relationship with the customer  - Ability to organize time and prioritize work - Ability to meet scheduled deadlines - Knowledge and understanding of the sales function and its impact on the organization - Basic understanding of accounting principles to process orders - Ability to determine proper discounting for customer order  - Must possess strong problem solving skills  - Ability to professionally handle difficult customers - Must be detail oriented  If you think you have what it takes to be successful in this position, please submit your resume to the address below! Salary/Pay Rate: 12.00 and up About Ajilon Ajilon Professional Staffing is a leader in recruiting and project consulting, with specialty divisions in finance & accounting, management & office support, and legal. In North America, more than 200 offices service a range of clients through an integrated suite of human capital solutions. Ajilon Office offers clients specialized administrative and management professionals on a temporary and direct-hire basis. Ajilon Finance specializes in the temporary and direct-hire placement of premier accounting, financial and bookkeeping professionals. Ajilon Finance Solutions provides senior-level financial and operations professionals to companies on a project or interim basis. Ajilon StaffWise Legal places highly-qualified candidates in a wide range of specialized positions including attorneys, paralegals and legal support professionals. Leaders in Management & Office Support Staffing