Launch Services Activations Coordinator

JOB SUMMARY:

The Launch Services Activations Coordinator reports to the Manager of Customer Support within the CMC's Operations Management Center (OMC) organization. This position works directly with OMC personnel, Sales, Finance, Motorola, Content providers and MSO's. Responsible for providing a variety of service support elements to the Operations Management Center support staff. Position includes: system specific data gathering and input, coordination, communication and project management.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:*

- Develop and ensure timely distribution of new system launch's and conversions.
- Process purchase orders for CMC-HITS Quantum services
- Assist Sales and Product Deployment Managers
- Maintain soft and or hard copies of all documentation.
- Route network authorizations through approval process.
- Process and audit entries into the SAMS authorizations database.
- Other functions that may be assigned
- Highly organized self-starter, with the ability to complete projects with minimal supervision
- Ability to manage multiple projects with strict deadlines. Excellent analytical and problem solving skills.
- Good communication skills verbal and written and the ability to communicate through multiple mediums, phone fax, and email.



Punctual, regular, and consistent attendance.

QUALIFICATIONS:

Bachelor's Degree in Business Management or equivalent experience 2-3 years' experience in cable system operations. (billing, training and/or customer service, technical support, or account management)

Requires the ability to discuss Access Control delivery systems, networks and developing technology with affiliates in corporate regional and system levels.4

Requires computer competency in Microsoft Word, Excel, PowerPoint, Access, Flow Charts and MS Project. SQL and database structure knowledge a plus.

Requires ability to travel upon request.

The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

Candidate must have a good working knowledge on digital headend components, their functions and connections, good understanding of signal flow both video and data in a digital headend.

Compliance with all Comcast Media Center policies and procedures.


Comcast is not accepting unsolicited assistance from search firms for this employment opportunity.  All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means.

Comcast is an EEO/AA/ Drug Free Workplace

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=511527-3-633