Learning & Development Consultant

We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Learning & Development Consultant Job Description:Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!Conducts skills, technical, management and staff development training courses within business units or groups.Uses needs assessment tools to determine effectiveness of training programs. Interacts with functional organizations to develop specifications for content of courses.Evaluates need and develops new training materials and/or revises current material to ensure business unit or group training needs are met.Evaluates training methodology. Designs and develops in-house programs.Interacts with functional organizations to develop specifications for content of courses.Conducts follow up to determine applicability of course material.All other duties as assigned.ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.Job Experience:experience in production or call center trainingMinimum Education Required: Some CollegeYears of Experience Required: At Least 1 YearExpected Travel Time: None