Operations Manager - Worcester, MA

THE POSITION


The Netflix Operations Manager directly impacts the success of the company by effectively managing our employees and processes to quickly and efficiently provide the correct playable DVD to our customers in a consistent manner.


RESPONSIBILITIES

This position is an autonomous, multi-functional, hands-on management opportunity. You will assist in managing a workforce of Operations Associates who are responsible for rapid processing of DVDs to ensure quality and accuracy.

• Overall accountability/responsibility for all aspects of Operations including but not limited to: Production, Facilities, Systems, Logistics, Materials, Health & Safety and Employment
• Hands-on supervisory position. Supervision and problem solving regarding operations and workflow issues. Resolving day-to-day issues.
• Training employees on all aspects of operations (DVD processing, DVD inspection and cleaning, operating processing machinery)
• Ensuring Operations staff productivity
• Tracking and reporting production numbers on a monthly, weekly and daily basis to Operations Manager and Regional Manager
• Conducting safety meetings as outlined by Regional Manager and Human Resources
• Consistent and timely communication with employees regarding production and quality goals and expectations
• Managing HR elements (employee relations, workers compensation, progressive discipline)


QUALIFICATIONS

• 5-7 years direct experience managing a large sized (60+ employees) direct labor population in a production, assembly, fast food environment
• Experience analyzing production data and report to Regional Manager
• Experience and solid understanding of with Process Management, Inventory Control, and Quality Assurance in a production environment Resourcefulness
• Excellent problem-solving skills in all areas of responsibility. Excellent problem-solving skills in all areas of responsibility
• Clear oral and written communicator regarding expectations, issues, and feedback
• Able to clearly communicate expectations, issues, and feedback
• Ability to garner the loyalty and trust of direct reports
• Proficiency in applications such as the Internet, email, Word, and Excel Experience setting up computer systems, installing hardware/software
• First level hardware and software troubleshooting
• Must have a “can do� attitude with a sense of urgency and dedication to the success of the overall business mission
• Ability to drive company vehicle
• Ability to lift up to 50 pounds
• Ability to pass DOT Drug Screen, Physical, MVR and Background Check

EDUCATION

• College degree preferred

Salary for this position is $70,000-$80,000 annually depending on experience plus benefits.

NETFLIX BENEFITS INCLUDE:

• Excellent medical, dental and vision insurance available from date of hire
• A matching 401K after first 30 days
• Employee stock purchase plan
• Company paid life insurance, short and long term disability insurance
• Direct Deposit
• Employee Assistance Program
• Free Netflix subscription!

Please see above.

For quick consideration apply here