Part-Time Customer Service Representative

Part-Time Customer Service Representative

McMaster-Carr has established a service reputation second to none. What's our secret? Provide our customers with a broad range of products, and make it convenient for them to do business with us. Our customer service professionals play a critical role in this effort.

Job Description:
Our customers call, email, or fax us with their inquiries and requests and they need you to help them solve problems, choose products, and handle their orders. Our Customer Service Representatives consistently demonstrate their superior customer service skills by consistently meeting and exceeding customer expectations.

They work to develop effective solutions to customer problems and questions to build customer relationships and increase customer loyalty and retention as well as efficiently answer customer inquiries to place orders and solve problems.

Requirements
Ability to identify problems and offer alternative solutions and/or courses of action based on available resources.A demonstrated commitment to providing superior customer service. Excellent communication skills and is able to convey information clearly and concisely. Must be dependable and detail-oriented.Company Description:
For over 100 years, McMaster-Carr has supplied industries worldwide with the products needed to maintain, repair, and operate everything from manufacturing facilities to movie sets. Our employees are smart, detail-oriented individuals who work hard to ensure the continued success of our company. Whether solving a customer's product selection problem, entering a customer's order, or tracking a shipment, each employee makes a difference.

In return for your talents we offer a generous wage and benefits package including:
- Medical, dental, and vision insurance
- Profit Sharing
- 100% tuition reimbursement

If  you are interested in this position, please apply directly.