Printing Production Control Associate

We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Printing Production Control Associate Job Description:We're here to help.In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.Provides warehouse and material distribution support. May perform one or more of the following duties:Printing and High Speed inserting Must be ok with a flexible schedulePossible overtime and weekend day workingMailroom experience needed but not requiredComputer Knowledge - Excel, Word, Microsoft AccessRequires the operation of a table top folder and Pitney Bowes Metering machinePotential for working in warehouseMust be able to lift 50 pounds.Performs the physical or administrative tasks involved in the shipping, receiving, storing and distributing of materials, parts, supplies and equipment.Unpacks and checks goods received against purchase orders or invoices, maintains records of received goods and rejects unsatisfactory items.May operate forklifts, pallet jacks, and hand trucks. All other duties as assignedDetermines computing resource requirements, such as computer time, memory, and priority considerations.Schedules and monitors ad hoc and production jobs.Ensures jobs and activities are completed accurately and on-time.Analyzes internal user procedures, process workflow, and deadlines.Verifies record count (input and output) for accuracy, microfiche requirements, etc.Evaluates processing workload and schedules jobs using job-scheduling software.Troubleshoots processing problems and resubmits jobs as necessary and/or escalates the problem.Ensures availability of hardware and associated equipment.Performs various operations and library functions, such as back-up and error recovery, data/document control and report output distribution.Maintains associated production reports and logs.Ensures that appropriate billing records are generated for each job.All other duties as assigned.In addition to the above, the Production Control Analyst (310045) will also perform one or more of the following:Interfaces with customers and management as primary point of contact regarding production schedules.Ensures that proper notification and escalation procedures on missed checkpoints or other batch/online processing delays are being followed.Develops scheduling resolution/analysis skills and software knowledge.Performs all module migrations.Coordinates turnover between shifts to ensure a smooth transition.ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.Job Experience:2 years of printing and/or insertingExpected Travel Time: None