Prior Authorization Supervisor

We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Prior Authorization Supervisor Job Description:We're here to help.In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.Description: Responsible for supervising an operation that provides service and support functions to one or more tasks, or projects.Analyze operational workflow to ensure quality, quantity and efficiency standards are met or exceeded.Supervises and lends support to professional and technical staff.Requires extensive knowledge of analyzing data/time management skills and abilities.Serves as a primary contact for problem resolution and information gathering regarding work assignments.Oversees the daily workflow of team members.Oversees one or more on-site projects by assembling teams and/or individuals, and acquiring resources as needed.Serves as liaison between customer, team members and management.Duties may include reporting payroll, personnel processing, maintenance, and staff administration.Tracks workflow and assist with deadlines as necessary.Attend meetings for support as necessary.Monitors and assists in addressing issues related to analysis and or projects associated with prior authorization.Coordinates all team members assignments for timely delivery.Reviews progress with management.Oversees personnel records and administrative processing of employees, including new hire orientation, benefit administration, security administration, training arrangements, leave requests, time sheet collection, salary history, performance evaluations and terminations.Other duties as assignedEducation and Typical Years of Experience: Bachelor degree or 3-5 years experience as supervisor and/or 2-3 years demonstrated supervisory/team lead experience.Knowledge of Medicaid/Managed Care programs (including PCCM, FP and CSHCN), specifically in the areas of claims processing, financial processing, and Medicaid billing. Knowledge of inpatient/outpatient medical coding, pricing, and system interfaces is preferred.Intermediate skills with Microsoft Office, Microsoft Word, and Excel. Excellent verbal, analytical, and written skills All other duties as assigned.ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.Job Experience:See Above.Expected Travel Time: None