Sales Adminstration Customer Service Rep

Job Category:  Customer Support/Client Care Reference Code:  US_EN_1_025287_7469945 Location:  Montvale Job Status:  Full Time, Employee Job Description:Adecco Employment Services is the leading global staffing provider with over 6600 offices in 72 countries. We are currently seeking a Sales Administrative Customer Service Representative for a prestigious medical manufacturing company located in Montvale, NJ. The candidate that is selected will be processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. The position requires an in-depth knowledge of the company's products and services. All candidates must have knowledge of commonly-used concepts, practices, and procedures within customer service. Experience using the program SAP A++ is a must!!! Some college coursework (2 years) and 2-3 years experience is also required. Responsibilities include making and receiving phone calls with the intent of promoting or selling company products or services. The position requires providing a basic level of customer support but referring more complex problems to other staff members. The individual who is selected will also be required to answer telephone call inquiries and be responsible for researching and resolving complaints to ensure customer retention and satisfaction. An important responsibility is to assure sales orders are processed in a timely manner. Assisting the manager and director of customer service in streamlining department process and investigating and signing off on credit issues are also tasks that will need to be completed. The individual will be handling all sales eco distribution and coordinating and maintaining coverage of the department (lunches, vacations, ect), as well as maintaining and training existing and new staff on departmental procedures. Another responsibility will be to maintain sign-up sheets for educational training within the sales department and working closely with the service supervisor, manager, and director of customer service. This is a direct hire position that is paying between $15-$18 per hour. Excellent benefits offered upon hire!!! Please send all resumes to adeccomontvale@yahoo.com or call 201-930-0044/201-242-0012.Job Experience:Years of Experience Required: At Least 3 Years About Adecco North America Adecco is a Fortune Global 500 company and the world leader in workforce solutions. Our comprehensive service offering includes temporary and contract staffing, permanent recruitment, outplacement and career services, training and consulting.