Senior CISCO Network Engineer
We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Senior CISCO Network Engineer Job Description:We're here to help.In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.May perform one or more of the following:We're here to help.This senior-level professional is a seasoned individual producer who applies an advanced, in-depth knowledge of technical concepts, practices and procedures related to network design, implementation and support.Incumbents are fully competent to work on complex assignments and perform a full range of technical support activities.The incumbent may act as a member of quick-response user-support team and will often work under demanding deadlines, operating independently to resolve complex end-user problems.Individual will assume the role of technical team leader when working on network projects or migrations involving multiple network resources. Individuals must be able to use mature judgment in assigning personnel without causing unnecessary delay to client.REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced. Researches, tests, evaluates, and recommends network technology, platform, network systems and/or other related services.Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system and networks, using various types of equipment.Multi-protocol Data Network Support with a strong knowledge of routing and routed protocols including TCP/IP, EIGRP, BGP, OSPF.Multi-platform Cisco router and switch design, implementation and support.Cisco PIX firewall and Checkpoint firewall configuration and support.Cisco Content Switch Engine configuration and support.Cisco WAAS and WAFS design concepts, implementation and support.Assists users to identify and solve complex data and/or voice or other communication problems.Directly interface with customer and account support teams to provide on-going data network support.Responsibilities may encompass: Data Network design and architecture, Multi platform Cisco router and Ethernet switch configuration and support, Cisco PIX Firewall configuration and support, Cisco Content Switch engine configuration and support, Project Management, direct customer interaction.Senior level may provide functional guidance for tasks or individuals.Participates with others in technical proposal process, takes a lead role for network engineering in project planning, management and implementation.May assist others or take the lead role during technical presentations to ACS management and/or clients.Education/Experience:Bachelor’s degree in a related field, or equivalent work experience. Minimum of 5-7 years of related technical support experience. Requires advanced knowledge and experience in a full range of technology platforms and systems. Cisco CCNP and other related Cisco certifications strongly desired. All other duties as assigned.ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.Job Experience:Same as aboveExpected Travel Time: None
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