Senior Quality Trainer - Phoenix

Navigation Solutions is looking to fill positions based in Boston, Los Angeles, Phoenix and Toronto, Canada. The Senior Quality Trainer will work as part of the Operations Team to support overall field quality and training objectives. Identifies process improvement opportunities through use of initial and ongoing training of field personnel and site audit activities using acceptable failure analysis methodologies. 

 

Education & Skills:

Associates degree in electronics or relevant discipline or satisfactory combination of formal education and work experience.  Formal training in conflict resolution is a plus.  Good decision making and leadership skills including setting proper task priorities, effectively managing time and company resources.  Excellent customer relation skills and problem solving techniques.  Solid computer skills including MS Excel, Visio, PaintPro and PhotoShop.  Must currently possess or pass MECP and NavSol certification exams within 90 days on the job. 

 

The ideal candidate will have a minimum of 3 years experience in 12-volt mobile installations, knowledge of basic GPS functionality and excellent written and verbal communication skills.  Phoenix requires specific technical writing skills which will require solid computer skills to include MS Excel, Visio, PaintPro and PhotoShop. Must have the ability to work well with others, be capable of setting proper task priorities and efficiently managing time and company resources and have the ability to meet the physical demands of the job with or without accommodation including bending, twisting, kneeling, working in close confinement of automobiles,  and working outdoors in all types of weather. Travel is required at an estimate of 60% of work hours. Experience in a fleet environment is a plus.