Sr Application Support Administrator

Focal point of application support for the Programming Group, Philadelphia based users. Responsible for working with the business community, technical, and operations teams to resolve all issues related to the business applications used in Philadelphia.

JOB RESPONSIBILITIES:
- Responsible for responding to support calls from business users, collecting related information, assessing priorities, trouble-shooting and resolving application software problems.
- Responsible for packaged software upgrades, testing and documenting programs.
- Responsible for supporting day-to-day application administrative activities (e.g., security) and monitoring of operations as assigned for particular applications.
- Responsible for staying current with new technology developments and development techniques.
- Work on various projects relating to the evaluation, testing, and deployment of new software technology.
- Responsible for estimating, monitoring and reporting development tasks and project status and anticipating potential issues that could adversely impact schedules.
- Establish, maintain and monitor application and process controls, policy and procedures
- Determine training objectives and conduct technical application training programs.
- Evaluate and plan for future application implementations.
- Maintain required records pertaining to application licensing and inventory.
- Provide support to users in designing application reports.
- Works closely with all members of technology to provide excellent customer service.
- Other duties as required.

Punctual, regular, and consistent attendance.

QUALIFICATIONS:

QUALIFICATIONS AND EXPERIENCE PREFERRED:

- 2 years experience supporting Great Plains Financials or other ERP Financial module and reporting package.
- Strong knowledge of business practices and processes, preferably in finance and accounting.
- 2 years experience with SQL.
- 1 year experience with basic MS SQL Server administration.
- Understanding of systems development methodologies.
- Understanding of application development and programming.
- Understanding of business process analysis.
- Bachelor's degree in Business or Computer Science, or the recognized equivalent in work experience and self-study
- Minimum of 3 years related experience with Windows operating system.
- Minimum of 3 years experience supporting database driven client/server applications at the workgroup level or larger.
- Good analytical and time management skills.
- Able to work both independently and as part of a team environment.
- Strong interpersonal and written communications skills.
- Proficient with Microsoft Office tools (Excel, Word, Project, Visio)

POSITION AVAILABLE: Immediately

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=499204-3-623