Sr Business Analyst

We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Sr Business Analyst Job Description:We're here to help.In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.Division: Indianapolis Division Location: Indianapolis, INBasic Purpose and Function: Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Recommends changes to policies and establishes procedures that affect immediate organization(s). Position Dimensions:Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Works with various business units to determine new IT requirements and to resolve technical problems. Specific Duties:May perform one or more of the following: Participates in cross-functional projects. Conduct software compatibility tests with programs, hardware, operating systems, or network environments Develop or specify standards, methods, or procedures to determine product quality or release readiness. Design test plans, scenarios, scripts, or procedures. Analyzes, plans and implements process improvement (such as Six Sigma initiative) needs. Produces new process improvement techniques and services. Document test procedures to ensure replicability and compliance with standards. Measures performance against process requirements, aligning improvement projects to close performance shortfalls. Evaluate or recommend software for testing or bug tracking. All other duties as assignedSkills Set Requested: 3+ years experience in Business Systems Analysis Experience. Strong computer skills including QA applications, word processing, spreadsheets and databases. Experience using QA Regression Tools for mainframe and windows applications a plus. Six Sigma Training a plus Experience with MS Office Applications including Word, Excel, Project, SQL, and Access. Experience working with SQL Tables and Queries. Experience in Technical Writing.ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.Job Experience:Division: Indianapolis Division Location: Indianapolis, INBasic Purpose and Function: Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Recommends changes to policies and establishes procedures that affect immediate organization(s). Position Dimensions:Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Works with various business units to determine new IT requirements and to resolve technical problems. Specific Duties:May perform one or more of the following:• Participates in cross-functional projects.• Conduct software compatibility tests with programs, hardware, operating systems, or network environments • Develop or specify standards, methods, or procedures to determine product quality or release readiness.• Design test plans, scenarios, scripts, or procedures.• Analyzes, plans and implements process improvement (such as Six Sigma initiative) needs.• Produces new process improvement techniques and services.• Document test procedures to ensure replicability and compliance with standards. • Measures performance against process requirements, aligning improvement projects to close performance shortfalls.• Evaluate or recommend software for testing or bug tracking.• All other duties as assignedSkills Set Requested:• 3+ years experience in Business Systems Analysis Experience.• Strong computer skills including QA applications, word processing, spreadsheets and databases.• Experience using QA Regression Tools for mainframe and windows applications a plus.• Six Sigma Training a plus• Experience with MS Office Applications including Word, Excel, Project, SQL, and Access.• Experience working with SQL Tables and Queries.• Experience in Technical Writing.Expected Travel Time: None